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0
Under review

some time avatar is not visible

gurpreetsingh936 6 months ago in SitePal Gold updated by Gil Sideman 6 months ago 1

i am using the sitepal in mobile browser but some time avatar is not visible but speaking is working. why?

for your knowledge i am using ReactJS at frontend side.

i am also getting issue when using dynamic resize, below the attached snapshot.

Image 254

0
Answered

Want to captures issue that raised from sitepal

gurpreetsingh936 6 months ago in SitePal Gold updated by Gil Sideman 6 months ago 2

I'm working with an avatar component in a React.js application, and I want to know if there's a programmatic way to detect issues during various stages, such as:

  • Loading the avatar

  • Triggering the avatar to speak

  • Stopping the avatar

Are there any callback functions, events, or listeners that notify us when something goes wrong?

For example, I want to handle situations like:

  • Subscription/plan has expired

  • Streaming limit has been reached

  • The service is temporarily unavailable

  • Network connectivity issues

Is there any built-in error handling mechanism or event hook that can notify us when such issues occur?

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Answered

Is their any callback function or listeners that will ping us that is their some thing issue while loading the avatar ?

hr 10 months ago updated by Gil Sideman 10 months ago 2

Is their any callback function or listeners that will ping us that is their some thing issue while loading the avatar ?

for example : when plan expires or all stream used or your service is down or some network issues.

0
Started

the sitepal is not wirking since today. is there some problem?

alexandre 1 year ago updated by Gil Sideman 12 months ago 7
0
Answered

API reference to see if there's a way to access the avatar's audio track.

gurpreetsingh936 1 year ago updated by Gil Sideman 1 year ago 14

i want to use avatar audio for some processing

Answer
Gil Sideman 1 year ago

Hello Gurpreet - 

Yes - pls see 'getAudioObject' API function in the api documentation.

and API example here - 

https://sitepal.com/api/examples/getAudioObject.html

Hope this helps,

Regards,

Gil

0
Answered

how to track errors related to sitepal

gurpreetsingh936 1 year ago updated 1 year ago 5

how to track errors like if we got error while loading the avatar or some other errors.

for reactjs how we track whether the avatar is speaking or not. 

i implement the sitepal in my web app, when i move to next page then the avatar is repeating the previous content even i use interrupt mode.

could we use change to 'queue mode' or 'interrupt mode' after the avatar is loading.

And how we could track if the avatar is in queue mode or interrupt mode.

Please answer this questions

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Under review

XMLHttpRequest blocked by CORS policy

pavel cernocky 2 years ago in SitePal Platinum updated by Gil Sideman 2 years ago 3

Hello Gil,

we have a problem, that sometimes we get this error in browser console, when calling sayText().

Image 250

It happens unpredictable, once in a while. When this happen, the avatar does not say anything.

Are we doing something wrong or is it a problem on your side?

Thank you,

Pavel

0
Fixed

Problems using stopSpeach() function

pavel cernocky 2 years ago in SitePal Platinum updated by Gil Sideman 2 years ago 19

Hi.

We would like to use repeatibly sayText() and stopSpeech(), but we are encountering problems.

After few calls, the sayText() does not start speaking.


My colleague created a Github repo based on your Vue.js example and added a sequence of sayText() and stopSpeech() commands to demonstrate this problem.
This link points to commit with our changes to your example:

https://github.com/dominikbrno/Sitepal-vue/commit/c719d1aabbb0f5c62c1bdf2e1b78067ae78ff70a


If I run the example on my computer (3d photoface -> sayText() button), then it always skips the third sentence.

Could you please guide us how to fix this problem?

Thank you.

Answer
Gil Sideman 2 years ago

Hi Pavel - this issue should now be fixed. Please clear your browser cache and let me know if you still see the problem.

Best,

Gil

0
Completed

Avatar Canvas Error when responsiv within react

hanihussein1997 2 years ago in SitePal Gold updated by Gil Sideman 2 years ago 19

Hello,

currently we implement the SitePal avatar within our React Website and everything works complelty fine. But if I want to make the Avatar more reponsive, by changing the last digit to 1, i get the following error:

Image 245


This is how we integrate the Avatar currently:

Image 246


Answer
Gil Sideman 2 years ago

Hello!


We've implemented a responsive react JS example for your reference. 

In this example we positioned the SitePal character in a realistic web page, with actual content & style.

The example can be found on our support page - www.sitepal.com/support

Here is a direct link - https://sitepal.com/api/examples/react-responsive/index.html


There's a download link on the page itself (at the bottom) - where you can download the source of this page.

Please review, and see if you can use the same methodology. 

I hope this will be helpful.

Let me know how goes.

Best,

Gil

0
Started

CORS error - React JS

Krusho 2 years ago in SitePal Platinum updated by Gil Sideman 2 years ago 4

Access to XMLHttpRequest at 'http://cache-a.oddcast.com/tts/genB.php"from origin has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

We have added our domain in the licensed domains and still facing the above error


Enviroment React JS