SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
+1
Answered

How can I upload a longer (3.30) minute message?

Suzanne Kiraly 13 years ago updated by Gil 11 years ago 4
Hi there,

I want to sign up for your service, but I want to use the site pal avatar as a welcome to our services on my web site and I have recorded a longer message (over 3 minutes). Can I please upload this in some way?

Suzanne
audio text to speech tts
+1

SitePal Featured Examples

Jesse 13 years ago updated by valsassina tv 13 years ago 2
Delighted that BOTH of my avatar sites are featured on SitePal as quality examples http://ow.ly/49qgP - woo hoo!
featured
+1
Answered

password reset

Mike 11 years ago in SitePal Silver updated by Gil 11 years ago 1
How do I reset my temporary password that was sent to me with my own personal paasword.
+1
Answered

My mic is not recognizing my voice.

dianne 12 years ago in SitePal Studio updated by Akhil 12 years ago 1
I'm trying to add a voice to my avatar; however, the mics I am using are not recognizing my voice. The strange thing is, I hear my voice come through the microphone and the speakers on my pc, but I'm getting a message from the voki site that the mic is not recognizing any activity.

Any solutions?
+1
Answered

sitepal logo spoiling my scenes

joseph gormanly 10 years ago in SitePal Silver updated 10 years ago 9
I have silver yet I have the logo sitepal right on the interface why? when loading it says clearly in big writing sitepal so why right where your character is speaking it spoils the whole thing especially when I am paying for it why has the logo not been removed do I need to do something thanks
+1
Answered

When does the upgraded package start to function?

Winstone Choi 10 years ago in SitePal Platinum updated by Gil 10 years ago 3
I purchased Gold Package and its expiration date is due on 25th of June. Today, I found that my Gold Package's stream is empty. So I upgraded my account (4179769) onto Platinum (1 year purchase) and paid for that. (Invoice # 5385578). But my account's stream is still empty. When does upgraded Platinum package start? Does it start from 25th of June? Do I have to refill some streams for me to use my account until Gold Package's expiration date comes? If I want to activate my Platinum Package right not, What should I do?
+1
Fixed

Translator broken!!! Help!

oyjakeoy 12 years ago in SitePal Silver updated by Gil 12 years ago 1
Text to speech translator quit working about three months ago. I thought maybe there were some updates going on and eventually the problem would be resolved but it still wont do anything other than say"translation error" Whats the problem?
Answer
Gil 12 years ago
Hi -
Unfortunately - the translator demo is no longer supported.

Our translator demo was utilizing Google Translation services under the hood.
Several months ago Google started charging for this service, which made it impossible for us to continue to offer it as a free demo.

If it helps, you can access Google's service directly (without avatars) - here -
http://translate.google.com/

Thanks for understanding,
Gil
SitePal Team
+1
Fixed

Oddcast server sending javascript with MIME type text/html

John 11 years ago updated 11 years ago 2
This is only a warning, but Chrome is a bit more pedantic than other browsers. We are attempting to remove all errors and warnings and this one keeps jumping out.

Resource interpreted as Script but transferred with MIME type text/html: "https://vhss-d.oddcast.com/vhost_embe...".

Seems that MIME type should be application/javascript or similar.
+1
Answered

Sitepal output

Becky Bear 12 years ago updated by Akhil 12 years ago 1
I am using a rather unique web design program and I really, really need to know QUICKLY if the sitepal output is swf, html, javascript code or something different

I am using Sitgrinder which is a Photoshop based WYSIWYG web design tool. I design in Photoshop and give sitegrinder instructions on how things should be placed and look, One thing I want to do is give alt image tags for what my avatar is saying. The folks at Sitegrinder say I need to tell them what format Sitepal ouputs in because Sitegrinder handles swf, html and javascript differently
+1
Answered

Can SitePal talk to the viewer by name?

Eva 13 years ago updated 13 years ago 1
Is it possible for my AI 'bot' to ask for the user’s name, and then use this name in the conversation?
faq how to artificial intelligence ai
Answer
Eva 13 years ago
Yes! The AI bot recognizes a user's name if the user says: "my name is (name)."

You can program the character to start by asking: "What is your name?" If the user then answers as above it will work fine. To set up an initial audio for the character to speak, simply create and assign that audio to the Scene.