Your comments

Yes - we are aware.

They expressive cues are being deprecated. We are working on another solution for this. 

Sorry about that - the documentation will be updated before long.

Please let me know when email is sent to support - I will follow up with them.

Karleigh - can you please email the original image to support@sitepal.com - and include your account login email - so we can identify your account?

Add a link to this thread and ask it be forwarded to me.

Thanx

Hi Maggi - 

Where did you come upon those invalid links?  It would be very helpful to know so we might fix them.

Yes the SitePal service is available at - https://www.sitepal.com/

Regards

Gil 

Hello Maggi!

That does not sound quite right. Yes - Bronze is limited.

But it does allow you to select from a large collection of models (hundreds), including all our built-in 3D models, and customize them, to the extent possible with accessories.

It also allows you to record your own voice, or upload recorded audio from your computer for the character to speak.

You may publish and embed your character freely - no publish option is blocked; and you can create multiple Scenes to embed on multiple pages of your site, each one different from the other.


If you are having a problem with any of these features - we are here to help, and please ask me, or contact our support via the support page.

You are right in pointing out that the Photoface feature (to create your own character from a photo) is unavailable in Bronze. It is an advanced feature reserved for the Gold plan or higher. But that still leaves you plenty that you can do.

Hope this helps,

Gil

The SitePal Team

Hello!

Can you please send  note to support with more info to allow us to take a closer look?

I assume from your description that you are using the Photoface 3D feature to create your own model from a photo?

Please send us the photo, and include a screenshot of the result you are seeing where the left eyelid problem is visible.

We'll see what we can do.

Thanx!

Gil