Hi Sami, 

We need to see what you are trying to do (exactly) in order to be able to advise & assist.

Please send us a link to your web page, where the problem can be seen - to support@sitepal.com - and explain how to recreate the problem.

In general, Safari is stricter in its interpretation of permissible conditions for audio playback. This is a known issue. Please read our API Reference Introduction section "Play on Load" - with a special note on Safari browser, you may find it helpful.

As noted, we'll need to see your page to comment and advise further.

Regards

Gil

The SitePal Team

Hello Lakhshmi,

When you copy your embed code, in the "Publish" dialog, there is a "responsive" option at the top.

Turn this option ON - and copy the embed code again, to enable responsive behavior.

Here's an example of SitePal responsive behavior on a web page - if your page is designed to be responsive, it should work similarly to this example:

https://sitepal.com/api/examples/responsive.html

Please let me know how this worked for you.

Best,

Gil

The SitePal Team

Hello Sally!

You need to generate a video representation of the speaking avatar, which you can then import into Powerpoint.

SitePal support video generation, which allows you to generate your SitePal scene in the desired format and resolution - which you can then import into PowerPoint.

This feature is available with the SitePal Gold Annual Plan.

To see more detailed information & sign up for a Free Trial - please go to: www.sitepal.com/pricing

Hope this helps - let me know if I can further assist.

Regards,

Gil

The SitePal Team @ Oddcast

Thank you Diana for your kind words, they are much appreciated.

I am glad we were able to help effectively & in time for your deadline.

Best regards,

Gil

There may have been a momentary problem, but we are not aware of any recent downtime that may explain this. 

We will investigate further.

Do you still see a problem on your website?

If you do - please send a note to support@sitepal.com & include the link to your page where the problem can be seen, and we will advise asap.

btw - the URL you listed works for me (you need to remove the ID3Only param to get the audio) - see - 

https://cache.oddcast.com/tts/gen.php?EID=3&LID=1&VID=3&TXT=%2C%20in%20paris&IS_UTF8=1&EXT=mp3&FNAME=&ACC=5883747&API=&SESSION=&CS=9ffa642912606cdf9ed0800e03e57368

Regards,

Gil

The SitePal Team

Great - I'm glad to hear it. 

I've sent a note to engineering - but you found the solution first...

Take care,

Gil