Hi Jon - 
I believe the issue you reported (you had also sent a note to support) has been resolved.

Please let us know if any further problem.

Best,

Gil

ps. 

For the record - the above issue reported by karimamuhammad - was also (separately) resolved last week.

Hello!

Can you please post a link to your page where the problem might be seen? This will allow us to review and advise.

If you prefer - send the information to support@sitepal.com

To embed in Wix - please follow the instructions in our support page technical note: "Embed Instructions for Popular Platforms".  

In most case it is straightforards to copy the SitePal embed code into your web page, but for some platforms additional instructions may be helpful. 

See - 

https://sitepal.com/docs_pdf/SitePal_Embed_Instructions.pdf

Best,

Gil

The SitePal Team

Sashi - 

Our support team should have gotten back to you with a solution and code example.

I hope the issue is clarified and resolved.

Best,

Gil

ps. The same code example and documentation will be made available on our support page in the next few days.

Hello!

The talkStarted event should be received only once - when your character starts talking.

If several audios are spoken in sequence, the talkStarted should be received at the start, and talkEnded at the end.

For each audio in the sequence you should receive an audioStarted and audioEnded event.

Here is a relevant technical example that demonstrates this - 

http://www.oddcast.com/support1/syc_classic.html

If you think there is a problem in your implementation - please post a link to your page where the problem can be seen and we will take a look and advise. Or - send a note to support@sitepal.com with the relevant information.

Hope this helps,

Gil

The SitePal Tam

Noted. Thanks for sharing this, I'll consult and get back to you.

Hi Sashi, 

let me check with my team and get back to you.

It would be helpful if you could post a link to your page where the problem can be seen.

Regards,

Gil

The SitePal Team

Hi Ben - 

It does happen that email gets stuck in spam or otherwise missed. Sorry about that - we will investigate what happened.

If you are willing to post both emails here - I'll take a look immediately & then redact the emails from your post.

Best,

Gil

The SitePal Team