There may have been a momentary problem, but we are not aware of any recent downtime that may explain this. 

We will investigate further.

Do you still see a problem on your website?

If you do - please send a note to support@sitepal.com & include the link to your page where the problem can be seen, and we will advise asap.

btw - the URL you listed works for me (you need to remove the ID3Only param to get the audio) - see - 

https://cache.oddcast.com/tts/gen.php?EID=3&LID=1&VID=3&TXT=%2C%20in%20paris&IS_UTF8=1&EXT=mp3&FNAME=&ACC=5883747&API=&SESSION=&CS=9ffa642912606cdf9ed0800e03e57368

Regards,

Gil

The SitePal Team

Great - I'm glad to hear it. 

I've sent a note to engineering - but you found the solution first...

Take care,

Gil

Hi Eric - 

Yes there is, on the SitePal support page:

www.sitepal.com/support

Here is a direct link to the example:

https://sitepal.com/api/examples/react/index.html

And a direct link to the accompanying documentation, please review:

https://sitepal.com/docs/Embed_SitePal_in_JS_Frameworks.pdf

Hope this helps, lmk if any questions.

Regards,

Gil

The problem has been resolved. 

Thanks again for reporting the issue.

Regards,

Gil

Yes - thanks for calling our attention to it.

Looks like a configuration issue with this demo - we're looking into it.

Hi Phil - 

Please send us an email to support@sitepal.com and include a link to your web page where your SitePal Scene is embedded - so that we may advise.

Best regards,

Gil

The SitePal Team

Hello Michael -

We've updated our technology to HTML5 based characters several years ago.

Some customers' pages could be automatically updated (and were), but in other cases users need to update their page.

What you need to do - 

* login to your SitePal account

* locate the Scene which is embedded in your web page

* select the "publish' tool, and copy the embed code for your Scene (set the dimensions to match your need).

* paste the fresh embed code into your HTML page - AND - remove the old embed code.

* repeat this process for every page in which your SitePal characters appear.

Hope this helps - let us know if any questions.
Regards,

Gil