Hi Sashi, 

let me check with my team and get back to you.

It would be helpful if you could post a link to your page where the problem can be seen.

Regards,

Gil

The SitePal Team

Hi Ben - 

It does happen that email gets stuck in spam or otherwise missed. Sorry about that - we will investigate what happened.

If you are willing to post both emails here - I'll take a look immediately & then redact the emails from your post.

Best,

Gil

The SitePal Team

I assume you are referring to Video Generation minutes. 

Platinum plan comes with 12 hrs (720 min). 

If you need more you can purchase for $199.50 / 60 min.

To purchase - send a note to sales@sitepal.com.

Hope this helps,

Gil

The SitePal Team

Hello! 

The page must be loaded from a web server. If you are developing locally, a local web server is fine. Many developers use Apache - I'd recommend that but many other options.

Hope this is helpful

Best regards,

Gil

The SitePal Team

Hello Illia - 

Regretfully the video generation implementation cannot generate 60 fps at present.

The solution to enable 60 fps requires some re-engineering & is not available at present.

We're ready to cancel your subscription & provide a refund if that is your preference.

Please send a note to support@sitepal.com - with a link to this thread - and we will take care of it for you.

All the best,

Gil

Hello Frank,

The update has been deployed, and is now available.

See these technical examples (available on our support page under "Advanced Examples") 

http://www.oddcast.com/support1/conversation.html

http://www.oddcast.com/support1/conversation2.html

The API reference documentation has been updated - look for "selectScene" function here (p.23) - 

https://www.oddcast.com/support/docs/vhost_API_Reference.pdf

To use the new functionality you will need to update your embed code from v2 to v4. This version change (see below) will not be needed in the future, as we will update all users' embed code to v4. But for the moment you will need to make this change.

Note:  Using this function requires embed functions v.4 – which are in Beta at this time. To try out this prerelease feature, locate this text in your embed code:
▪ vhost_embed_functions_v2.php
and modify to:
▪ vhost_embed_functions_v4.php

Hope this is helpful. Please let me know if any questions or problems.

Best,

Gil

Frank, 

Any day now. We're in final review. I'll post here and let you know when released.

Thanks for your patience.

Best,

Gil