Our avatars work on all modern browsers on Windows, Mac, iOS and Android.

We regularly and extensively test all avatar functionality across the board, including all API functions.

As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients. 

By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.

Opera is not officially supported, but I believe it works.

IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.

Hope this helps,

best,

Gil

Luigi - we've deployed an update which we believe resolves the problem. 

Please check and let me know if you still see a problem.

Best to clear browser cache before testing.

Regards

Gil

That's not surprising given my previous explanation.

If you could send us us that image - we will see what we can do to help.

please send to support@sitepal.com

Regards

Gil

please contact support via email & we'll see how we can help

support@sitepal.com

Thanx!

For a 3D avatar, the only editable attributes are facial expressions.

Please select one of the hundreds of 2D avatars to edit their attributes and accessories (including skin & hair color).

Hope this helps, 

Gil

There is no minimum, but a higher resolution may help provide better results.

I think problems are more noticeable when the dimensions are under 1200 pixels.

Hope this helps

Luigi - we believe we have a resolution for this problem - currently scheduled to be deployed to our production servers on Monday morning. I will let you know when deployed.