I can't use this description. I need to see a working example. 

If this is important - and sounds like it is - please make the effort of setting up a test page that demonstrates the problem.

Many thanks,

Gil

Mohit - this is an ancient thread and not likely relevant. Our character technology was rewritten twice over since then. 

Problems like this are likely the result of limited bandwidth available to the device. 

I would suggest for starters to run "fast.com" on desktop, then do the same on the ipad device - and see what your available bandwidth is on each device.

Then please run this diagnostic - 

http://www.workboy.com/diagnostics/sayText_VHSS.html

Click on 'start test' - and let me know what average latency you are seeing on each device

Regards

Gil

Mohit - 

Can you provide me with more information?

A test page that demonstrates the problem would be ideal.

If that's not immediately feasible - a JS code snippet that demonstrates what you are doing would also help.

We need to be able to see and recreate the problem in order to address it.

Thanx!

Hi Mohit - 

Can you post a link to your page where this problem can be seen? 

If you prefer - please send to support@sitepal.com

Please provide input details - 

voice, lang, engine & exact text used when problem is encountered?

Can you recreate same problem here - www.ttsdemo.com ?

Let me know,

Gil

Our avatars work on all modern browsers on Windows, Mac, iOS and Android.

We regularly and extensively test all avatar functionality across the board, including all API functions.

As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients. 

By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.

Opera is not officially supported, but I believe it works.

IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.

Hope this helps,

best,

Gil

Luigi - we've deployed an update which we believe resolves the problem. 

Please check and let me know if you still see a problem.

Best to clear browser cache before testing.

Regards

Gil

That's not surprising given my previous explanation.

If you could send us us that image - we will see what we can do to help.

please send to support@sitepal.com

Regards

Gil