Your comments

Hi Vitaliy - 

The avatar code cannot be downloaded and run from your local or from your servers.

If you need an offline version of our characters, please consider video generation, which is available with the Gold and Platinum annual plans. This can be useful if you are creating offline media such as tutorial videos, games, or youtube content.

Hope this helps,

Gil

The SitePal Team

Hello Vitaliy!


You may add your SitePal characters to multiple pages on your websites. You can add the same character to multiple pages, or you can create and add different characters - as appropriate for your implementation.


There is no limit to the number of characters you can embed. But your license limits you to use the characters only on websites that you (or your company) owns. So, for example, if a web designer/producer wants to setup SitePal characters on several of her client's websites, each client/company must have a SitePal account of their own.

Hope this helps,

Regards,

Gil

Hi Vitaliy!

90 seconds is the limit for SitePal  audios. Not just uploaded audios, but also recorded audios and text-to-speech.

If your audio is longer - you can split it into two or more shorter audios, and you can play them back in sequence using our API. Calling "sayAudio" repeatedly will automatically queue your audios to be spoken in sequence.

If your audio is not longer than 90 seconds - but is larger than 4.8MB (though that should not be the case) - please send us your audios to support@sitepal.com and we will upload them to your account for you.

Hope this helps!

Best regards,

Gil

The SitePal Team

Hello again - 

We have checked - and the instructions are in fact clear regarding the maximum length of an uploaded audio (90 sec). We also attempted upload of a longer audio - and an appropriate message was displayed (we did not see "APS Error" - but rather a clear message re-iterating the max length).

Thus I'd like to investigate further why our error reporting mechanism displayed that error in your case. 

If you could - it would be a great help if you sent us the audio file you used - please email to support@sitepal.com.

Thank you!

Best regards,

Gil

Unfortunately during these strange times - we're all at home!  :-)

The max length for an audio file to be uploaded (or recorded for that matter) is 90 sec.

2 Min audio is expected to fail - but it should have provided you with better feedback than that.


I'm sorry about the inconvenience.

We will review the upload UI to see how we can better clarify the requirements, and provide better feedback.

Please try again with an audio shorter than 90 sec - and let me know if you run into problems.

Best regards,

Gil

 

Hello Wallace!

I believe our support is looking into this in response to your note.

We will advise asap. Stay tuned.

Best,

Gil

The SitePal Team

Hello!

Use SSML tags in your text to control speech rate and other speech attributes.

Please refer to this convenient demo for experimenting with SSML tags - 

https://sitepal.com/documentation/fine_tuning

And try the following text sample - 

This is normal speech <prosody rate="slow"> this is speaking slowly </prosody> <prosody rate="fast"> this is speaking fast </prosody> back to normal.
Let's try more precise control. First, let's use relative values:
This is normal speech <prosody rate="-30%"> this is speaking slowly </prosody> <prosody rate="+40%"> this is speaking fast </prosody> back to normal.
Now absolute values:
This is normal speech <prosody rate="60%"> this is speaking slowly </prosody> <prosody rate="140%"> this is speaking fast </prosody> back to normal.


Notes: 

* different voices may interpret tags differently - so best to experiment and identify what works best with the voice of your choice. Specifically - some voices may work well with relative values, others with absolute values.

* certain voices do not support SSML tags at all - and are thus not included in this "fine tuning" demo. If a voice is not available in the demo, that would be the reason. Specifically - all engine 2 and engine 4 voices do not support SSML tags.

Hope this helps, best,

Gil

The SitePal Team