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+2
Answered

What is the maximum number of audio file uploads allowed?

Eric 9 years ago in SitePal Bronze updated 9 years ago 0
What is the maximum number of audio files (uploaded mp3 files - not streams) that can be uploaded in a Bronze account? I am getting an error saying that I have reached the maximum amount of audio files for my account and that I must delete some in order to continue.
What is the maximum for Bronze? What is the maximum for Silver, Gold or Platinum?
Could I work around this by having two Bronze accounts?
audio features
+1
Answered

Removing Avatar From Web Site

Al Stevens 9 years ago in SitePal Bronze updated by Jesse 9 years ago 1
how do i remove an avatar from my web site. I decided I do not like the floating version of it.
delete avatar remove avatar
Answer
Jesse 9 years ago
Hi Al,

All you ever have to do to remove the avatar from your site is to remove (delete) the embed code that was used to embed the avatar.

If you'd like to change your SitePal scene, from a "floating" scene to an embedded scene (which is a scene that is inserted within your Web page, and not floating over it), you can do the following:

1. Log in to your account and go to the "Shows" tab.
2. Find your scene in your scene list and click "Publish".
3. Select "Embed in Web Page".
4. Choose "In-Page Embedding" and not "Overlay Embedding" - select "Click Here to Embed".
5. Follow the directions to get your code, paste the code on your page, where you'd like the scene to show up.

Good luck!
+1
Fixed

Money Back

Fernando 7 years ago in SitePal Bronze updated by Gil 7 years ago 3
Can Anyone Help Me Out! I tried using the 15 day trial so i put my card and they charged 9.95 when you guys said it was free of charge and I can't even use it because its not showing.
+1
Answered

saytext - options ?

SCHAAL 7 years ago in SitePal Bronze updated by Gil 7 years ago 1
What are the options saytext?
volume
end of the sentence (pause)
End of Paragraph

Thanks
François
saytext option
0
Answered

How to play two audio on one Character continuously?

Vitaliy Vozniy 4 months ago in SitePal Bronze updated by Gil Sideman 3 months ago 2

Hello

I uploaded my two audio files on One Character.

I have to these two audios on this Character continuously.

How can I do?

0

How to autoplay my audios on my one character?

Vitaliy Vozniy 4 months ago in SitePal Bronze 0

Hello, Mr.Gil

Sorry for disturbing you again.

As you said, I uploaded several audios on one character.

But I can't autoplay.

How can I do ?

If you teach me, I am happy.

Regards.

0
Answered

Can I download my Talking avatar source code?

Vitaliy Vozniy 4 months ago in SitePal Bronze updated by Gil Sideman 4 months ago 4

Can I download my Talking Avatar source code?

If it is possible , can I run it as local?

sorry for disturbing you.

Answer
Gil Sideman 4 months ago

Hi Vitaliy - 

The avatar code cannot be downloaded and run from your local or from your servers.

If you need an offline version of our characters, please consider video generation, which is available with the Gold and Platinum annual plans. This can be useful if you are creating offline media such as tutorial videos, games, or youtube content.

Hope this helps,

Gil

The SitePal Team

0
Answered

How to represent my talking avatars on my sites and How many sites are possible?

Vitaliy Vozniy 4 months ago in SitePal Bronze updated by Gil Sideman 4 months ago 3

hello,

sorry,but can I represent my talking avatars into my sites ?

And how many sites are possible?

If it is possible, could you teach me?

Sorry for disturbing you.

Answer
Gil Sideman 4 months ago

Hello Vitaliy!


You may add your SitePal characters to multiple pages on your websites. You can add the same character to multiple pages, or you can create and add different characters - as appropriate for your implementation.


There is no limit to the number of characters you can embed. But your license limits you to use the characters only on websites that you (or your company) owns. So, for example, if a web designer/producer wants to setup SitePal characters on several of her client's websites, each client/company must have a SitePal account of their own.

Hope this helps,

Regards,

Gil

0
Answered

Bronze account audio uploading limited(90 seconds and 4.8Mb)

Vitaliy Vozniy 4 months ago in SitePal Bronze updated by Gil Sideman 4 months ago 5

I made a bronze account and paid via master card today.

but I can 't upload my audio files.

Limited 90 seconds and 4.8 Mb

How can I solve it?

Regards

Answer
Gil Sideman 4 months ago

Hi Vitaliy!

90 seconds is the limit for SitePal  audios. Not just uploaded audios, but also recorded audios and text-to-speech.

If your audio is longer - you can split it into two or more shorter audios, and you can play them back in sequence using our API. Calling "sayAudio" repeatedly will automatically queue your audios to be spoken in sequence.

If your audio is not longer than 90 seconds - but is larger than 4.8MB (though that should not be the case) - please send us your audios to support@sitepal.com and we will upload them to your account for you.

Hope this helps!

Best regards,

Gil

The SitePal Team

0
Answered

saytext not speaking Spanish or Russian

Darren 7 months ago in SitePal Bronze updated by Gil Sideman 7 months ago 3

Hi,

I have saytext speaking English (sayText(txt,6 ,1 ,2)) and German (sayText (txt,3,3,2), but when I try and get it to speak Spanish (sayText (txt,1,2,2)) or Russian (sayText (txt,1,21,2)) it does not speak and I get no error message. 

Any ideas?

Many thanks,

Darren.

Answer
Gil Sideman 7 months ago

Darren - 


Both work fine for me - I just tested it with same parameters you provided.

No immediate idea what happened - please try again and let me know.


If it still does not work - please provide precise text used and I'll look into it further.

Regards

Gil

The SitePal Team