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SITEPAL 2123756290 NY
Regards,
Gil
The SitePal Team
Yes - that's correct.
To be clear - this issue was our fault. You did nothing wrong.
Once we fix it, it will be possible to use characters from any language for audio names.
Apologies for the inconvenience this has caused.
Best regards,
Gil
Hello!
We've communicated about this issue via email - and the problem has been identified & issue resolved.
Problem in your account was caused by audios being named using Japanese characters.
We renamed the audios in English for now - and this resolved the problem for you.
We've referred this issue to engineering to be fixed.
To be clear - it should be possible to name audios, backgrounds, Scenes etc - in any language.
Best regards,
Gil
Hello!
Thank you for letting us know.
We have received no report of a problem, nor does our automated monitoring reveal any problem.
A quick review made by QA did not immediately reveal any problem.
Can you please post or send us a screenshot of the failure?
Please send to support@sitepal.com.
Also - please indicate which voice you are using and the text that fails to generate.
Best regards,
Gil
A support engineer should be in touch with you shortly.
They did receive your query yesterday - apologies for the delay.
Best,
Gil
Hello!
Please post your email & I'll check with support right now and make sure they get back to you.
(I'll redact it afterwards)
Customer support service by UserEcho
Hello Prathamesh,
Yes - this is possible - you can use our speaking avatars in your native app by loading them from your SitePal account
You would load the avatars into a webview within your app - this technique works on both iOS and Android. Just like you would load or display any web page within the app.
I don't have sample android code for you - but there's tons of material about setting up a webview in Android (and in iOS).
You may want to start here -
https://developer.android.com/guide/webapps/webview
Regarding making the character speak in your app, yes that's possible of course, using our Javascript API in your page, you can instruct the character to speak.
Other SitePal customers have implemented this solution.
Learn more about the SitePal Client API in our support page - and check out the many available technical examples as well.
See www.sitepal.com/support
All API functions work on Android and iOS.
Hope this helps.
Best regards,
Gil
The SitePal Team