Your comments
Hello!
After engineering review we believe there's a problem with the code on the page.
To identify the reason for the problem we will need more information.
For starters - would be great if you could fix this in your code (use className instead of class) - see image
This may or may not be related - once this is addressed, if the problem still exists, we will need to review the react development code for the page.
We don't see a problem in our own react example - so we think the culprit is something in your code, but we will need to see the code to further advise.
You don't need to post here - you can send it to support@sitepal.com - ask that it be forwarded to Gil.
If that's difficult to do - perhaps you can prepare a simple example that recreates the problem - and procide us with the react development code for that example.
Best,
Gil
Looking into it. will advise.
Hello!
We've identified & fixed a problem which may have been the cause of the issue you experienced.
Please let me know if you still see this problem.
Thanx,
Gil
Darren -
Both work fine for me - I just tested it with same parameters you provided.
No immediate idea what happened - please try again and let me know.
If it still does not work - please provide precise text used and I'll look into it further.
Regards
Gil
The SitePal Team
Hello!
I hope you wrote to support & that we were able to help you.
Have you seen our React JS Instructions and code sample on our support page? - please see here, under "Tech Notes" at bottom -
Please follow the instructions to embed SitePal in React JS.
It should be noted that this is not an official support forum - but an additional venue to exchange information and feedback. While our official support is "manned" every day and answers every query - the same is not always true here.
SitePal support can be reached at support@sitepal.com
Best regards,
Gil
The SitePal Team
Yes, React JS instructions & code example are available on the SitePal support page - please see here - https://sitepal.com/support
Example is being revised to cover embedding SitePal multiple pages - we should have an updated example posted in the next few days (replacing the existing).
Please review and follow the instructions & let us know if you encounter any problems by sending us a note to support.
Regards
Gil
The SitePal Team
Customer support service by UserEcho
Got it.
We'll be looking at this tomorrow (Monday) - and let you know what we find.
Are you able to recreate the same or similar problem (on Safari or any other browser) with our own react code example?
(available on the SitePal site support page)
LMK - if would be helpful.