Hello!

If you wrote to support I'm sure they've received your messages and will take care of it as soon as possible.

The best way to contact support is to go to SitePal support page, and select "contact" tab to use our contact form.

Apologies for any delay in response. 

Just to let you know - you may deactivate the account yourself - 

- login to your SitePal account

- select "Account Info" from main menu bar 

- choose "Deactivate Account"

Hope this helps!

Gil

The SitePal Team

Hello!  

I misunderstood your question before - you were referring to the "follow cursor" feature.

I looked at your page again - tried in Chrome and Firefox - I see that follow cursor is working.

I do see a slight bug with this 3D generated character, where the horizontal centerpoint of vision is to the right of the face. (should be in the center of the face). 

As a result - you need to move the cursor further to the right to see the face react. Please try it.

We will work on fixing and addressing this issue in the coming weeks.

Due to other priorities this will not be an immediate fix I'm afraid - but it will be fixed.

Best regards,

Gil

Sure. 

You can see the use of vh_sceneLoaded() in most of our API examples.

This may be a good one to look at - 

http://www.oddcast.com/support1/syc_classic.html

Other useful API examples can be found here - 

http://www.oddcast.com/support1/reference.html

Hope this helps,

Regards

Gil

Great question. 

You neeed to define the callback vh_sceneLoaded().

After this function is called, the API is open for business & ready to receive calls.

Hello!

Your question is not clear - please rephrase 

Regards

Gil

Hello! 

You can control the face movements using the API.

This function controls the 'idle' movements of the face, when it is not talking - 

setIdleMovement(frequency, amplitude);

This function controls facial movements during speech.

setSpeechMovement(amplitude);

To stop all movement set the amplitude to zero (I don't recommend that btw)

See technical example here - 

http://www.oddcast.com/support1/facialMovement_html.html

Best,

Gil

Hello!

This loads fine for me - I'm able to see the character.

What browser are you using?

Try clearing your browser cache and reloading the page - that helps sometimes.

pls let me know

Regards,

Gil