Hi Dmitry -

I reviewed your site and I did not see a SitePal character.

On which page is it - and what exactly is the problem?

Please explain in more detail - thanks!

Hi Larry -

We are still working on it. Taking a bit longer than we thought.

It will be resolved asap. Will advise.

Larry -

We've identified a problem affecting dynamic TTS in IE11. This problem was introduced this morning and only affects our 3D characters. We will likely have a solution tomorrow. In the meantime, if you wanted to update your SitePal character to a 2D character that could be a temporary workaround.

Best,

Gil

OK thanks for the clarification. We will look into it and advise.

Larry -

This is most likely due to failure to specify a licensed domain.

Dynamic TTS (eg sayText API call) requires specifying the domain in which the SitePal character will be used. This is a security measure designed to protect your account.

Goto your "Account Info" page to update your licensed domains.

Hope this helps,

GIl

Thanks for sharing! I recall how detailed your past reviews had been, so I'm very glad to hear that other than Safari on Windows all is working well for you.

Best,

GIl

Hi Francois -

Glad to hear it!

Market share for Safari on windows is too small - we do not consider it a supported platform.

But we will take a look and advise.