Your comments
Hi Tatjana -
I believe problems on your site have been resolved at the moment (as we interacted directly & on facebook).
Thanks for your patience.
Gil
Larry -
We're still working on it. Will advise.
Hi Dmitry -
I reviewed your site and I did not see a SitePal character.
On which page is it - and what exactly is the problem?
Please explain in more detail - thanks!
Hi Larry -
We are still working on it. Taking a bit longer than we thought.
It will be resolved asap. Will advise.
Larry -
We've identified a problem affecting dynamic TTS in IE11. This problem was introduced this morning and only affects our 3D characters. We will likely have a solution tomorrow. In the meantime, if you wanted to update your SitePal character to a 2D character that could be a temporary workaround.
Best,
Gil
OK thanks for the clarification. We will look into it and advise.
Larry -
This is most likely due to failure to specify a licensed domain.
Dynamic TTS (eg sayText API call) requires specifying the domain in which the SitePal character will be used. This is a security measure designed to protect your account.
Goto your "Account Info" page to update your licensed domains.
Hope this helps,
GIl
Thanks for sharing! I recall how detailed your past reviews had been, so I'm very glad to hear that other than Safari on Windows all is working well for you.
Best,
GIl
Customer support service by UserEcho
Hi JNJ -
You can't import voices - but you can get good results with pitch & rate adjustment by using SSML prosody tags in the text. They don't work the same way for all voices, best when used with engine 3 female voices.
Here are some examples - try these & let me know what you think.
1. Voice: Ashley - 3,1,6 <prosody pitch="+100%" rate="-5%"> My mom says too much chocolate is not good for you. So I won't give you any. </prosody>