Your comments

OK thanks for the clarification. We will look into it and advise.

Larry -


This is most likely due to failure to specify a licensed domain.


Dynamic TTS (eg sayText API call) requires specifying the domain in which the SitePal character will be used. This is a security measure designed to protect your account.


Goto your "Account Info" page to update your licensed domains.


Hope this helps,

GIl





Thanks for sharing! I recall how detailed your past reviews had been, so I'm very glad to hear that other than Safari on Windows all is working well for you.

Best,

GIl

Hi Francois -

Glad to hear it!

Market share for Safari on windows is too small - we do not consider it a supported platform.

But we will take a look and advise.

Joseph -

This issue has been fixed.

Please verify and let us know if you still see a problem.

Best,

Gil

You probably have "Secure Playback" turned ON in your account.

When ON, you must specifically approve the domain of your web page which loads your SitePal.

This is a security feature available to prevent theft of your SitePal service.


You have two options -

1. List your domain under the "licensed domains" for your account.

2. Turn OFF secure playback.


Both can be managed from your "Account Info" page.

Hope this helps,

Gil