Joseph -

This issue has been fixed.

Please verify and let us know if you still see a problem.

Best,

Gil

You probably have "Secure Playback" turned ON in your account.

When ON, you must specifically approve the domain of your web page which loads your SitePal.

This is a security feature available to prevent theft of your SitePal service.

You have two options -

1. List your domain under the "licensed domains" for your account.

2. Turn OFF secure playback.

Both can be managed from your "Account Info" page.

Hope this helps,

Gil

We are aware of the problem with this and a few other engine 4 voices.

Working on it - will advise.

We have been working on a solution for both problems you pointed out.

1. Separating the embed code into two lines

2. Resizing the avatar dynamically to accommodate responsive page design.

We have identified both issues and have implemented a solution for both. The update is now being tested and should be deployed to our live servers later this week.

For issue #2 we have implemented a new API function 'resize' which will allow the character to be dynamically resized without being reloaded.

Stay tuned.

Gil

Hi - if we did not respond, it is because we did not get your email. We respond to all incoming queries - I guarantee it.

To ensure that your email is not blocked by spam filters - please use our support form here -

http://www.sitepal.com/contact_support/

Best,

Gil

Let me refer that to our engineering and get back to you.

If you don't hear back in 2-3 days feel free to remind me.

Hi Deanna -

The Avatar Studio supports a video generation feature, which allows you to export a video of your scene, and publish it to your servers or download to your computer.

Audio longer than 90 sec can be constructed by playing multiple audio segments in sequence.

An API technical example demonstrates this capability here -

http://www.oddcast.com/support/tts_limit1.html

Hope this helps.