Your comments

Tony -
If you are asking whether this activity is supported by the license, the answer is no. But as long as it's done for non-commercial use there should not be any problem.
Hope this helps,
Gil
Hi William -
This question might best be answered by our support. Please send the AIML file to support@sitepal.com - and kindly include a more detailed description of the problem. From the above description it is not clear what does not work.
Thanks!
Gil
SitePal Team
John -
You can use as many audios as you like with your Wizard character.

There are many ways to do this -

You can use the same character in multiple Scenes, with a different audio assigned in each Scene - and publish each Scene to to a different page.

Or you can publish one Scene to one page and assign a different audio to the Scene every week or every day (or every 5 minutes)

Or you can also assign multiple audios to your Scene, one to be selected randomly for playback (increases variability and can improve user experience)

Or you can use the client API to dynamically select an audio for playback (from any of the audios in your account).

Bronze, Silver, Gold and Platinum accounts may use and publish unlimited Scenes (Basic account is limited to 2 Scenes)

Hope this helps - let me know if unclear.
Gil
They had one of their talents custom record it for us. I don't know which one.

You are welcome to check with them directly and get your audio recording directly from them. Note that they may charge a higher fee than the SitePal store fee.
See: http://www.holdcom.com/main/

Regards
Gil
Sure - please send a note to support to get the refund.

Regarding the voice -
we do not supply voice services directly - we contract other providers.
We have a large collection of professional voices in our store - you are welcome to peruse. Those are priced at $40 to $60 per minute of audio.

If your budget is tight your best bet is to get a friend or family member with a suitable talent to record. They don't have to login to sitepal mind you - they would just need to send you the mp3 files they recorded & you would upload.

I hope you find another reason to upgrade in future :-)
Regards
Gil
No problem
Kindly send a note to support@sitepal.com, and please bear with us, the refund will take several days to happen.
I assume you are looking to undo & refund the upgrade to Gold (from Bronze? Silver?) please specify.
Regards
Gil
John -

Got it.
The voice you are referring to is not a TTS synthetic voice. This is actually a human voice recorded by one of our voice talent professionals. This and other similar voice recordings are used in the store to demonstrate the speech capabilities of the animated characters.

Please note that in addition to the over 120 TTS voices that we support,
you can record your own voice (or upload any human recorded voice) to have your character speak it.
All you need is a microphone - and if you don't have one, you can use your phone to call it in.

All of our Text-To-Speech voices can be sampled here -
http://www.sitepal.com/ttswidgetdemo/

I'm sorry if this caused confusion. We are ready to provide a refund if you like. Or let me know how we can help.
Regards
Gil
Hi John -

I'm sorry you are having difficulty.
I don't immediately understand which is the wizard voice that you are looking for.
I'm sure you saw it in one of our public examples - if you could post a link to it I will advise further.

Regards,
Gil
The SitePal Team
Luis -
I think what you are asking for is what we call a custom loader.
Yes - we have this feature - but it is available only for Platinum packages.
Hope this helps,
Gil
SitePal Team