Your comments

You are embedding the sitepal scene in Flash - there is some problem with the way you are doing it. I can't immediately say without looking at your source code what the problem is.

Take a look at our Flash API example to see how a scene should be loaded into a flash app. Try to replace your Scene for ours in this example -

http://www.oddcast.com/support/inFlas...

Let me know
Hi,
Can you post a link to your website where the problem can be seen?
If we could see the problem we would advise asap.
Thanx!
Hi -
I reviewed the Scene and it worked fine for me.

However - note that when the embed dimensions are increased, playback of the scene requires more computer resources. Specifically - playback becomes more challenging for the graphics card - as it needs to animate more pixels.

This is not a problem for "normal" embed sizes - but for very large sizes and for slower computers (or computers with very limited graphics abilities) it can be a challenge to keep animating at the required speed.

The Mini PC Acer is a low-end laptop with limited graphics ability. It also comes with limited memory - that must be why you are seeing a problem.
Hope this helps,

Gil
SitePal Team
Dan -
This is bizarre
Try logging out, clearing cache and cookies and loggin in again.
Let me know

If the problem is not immediately resolved - send a note to support with your account information - and we will trace it from there.
Regards
Gil
SitePal Team
Eric -
No they cannot - they can only be used online in conjunction with our speaking characters.
Regards
Gil
SitePal Team
Wesley -
this sounds like a known Adobe Flash 10.3 incompatibility with IE9
Adobe has released a Flash player update that resolves the problem.

see -
http://blogs.adobe.com/flashplayer/20...
also -
http://securitygarden.blogspot.com/20...

please update your Flash player & try again - let us know if you still experience a problem.
Regards
Gil
SitePal Team
Julie -
Please send a note to support@sitepal.com and we will take care of it for you.
Regards
Gil
SitePal Team
Sathish -
The change should be effective right away. Sometimes clearing the browser cache helps to see the update. Please try - let me know.
Regards
Gil
SitePal Team
Jim -
Try to clear your browser cache and try again.
Let me know -
Gil
SitePal Team