Your comments
Hi,
Can you post a link to your website where the problem can be seen?
If we could see the problem we would advise asap.
Thanx!
Can you post a link to your website where the problem can be seen?
If we could see the problem we would advise asap.
Thanx!
Hi -
I reviewed the Scene and it worked fine for me.
However - note that when the embed dimensions are increased, playback of the scene requires more computer resources. Specifically - playback becomes more challenging for the graphics card - as it needs to animate more pixels.
This is not a problem for "normal" embed sizes - but for very large sizes and for slower computers (or computers with very limited graphics abilities) it can be a challenge to keep animating at the required speed.
The Mini PC Acer is a low-end laptop with limited graphics ability. It also comes with limited memory - that must be why you are seeing a problem.
Hope this helps,
Gil
SitePal Team
I reviewed the Scene and it worked fine for me.
However - note that when the embed dimensions are increased, playback of the scene requires more computer resources. Specifically - playback becomes more challenging for the graphics card - as it needs to animate more pixels.
This is not a problem for "normal" embed sizes - but for very large sizes and for slower computers (or computers with very limited graphics abilities) it can be a challenge to keep animating at the required speed.
The Mini PC Acer is a low-end laptop with limited graphics ability. It also comes with limited memory - that must be why you are seeing a problem.
Hope this helps,
Gil
SitePal Team
Dan -
This is bizarre
Try logging out, clearing cache and cookies and loggin in again.
Let me know
If the problem is not immediately resolved - send a note to support with your account information - and we will trace it from there.
Regards
Gil
SitePal Team
This is bizarre
Try logging out, clearing cache and cookies and loggin in again.
Let me know
If the problem is not immediately resolved - send a note to support with your account information - and we will trace it from there.
Regards
Gil
SitePal Team
Eric -
No they cannot - they can only be used online in conjunction with our speaking characters.
Regards
Gil
SitePal Team
No they cannot - they can only be used online in conjunction with our speaking characters.
Regards
Gil
SitePal Team
Wesley -
this sounds like a known Adobe Flash 10.3 incompatibility with IE9
Adobe has released a Flash player update that resolves the problem.
see -
http://blogs.adobe.com/flashplayer/20...
also -
http://securitygarden.blogspot.com/20...
please update your Flash player & try again - let us know if you still experience a problem.
Regards
Gil
SitePal Team
this sounds like a known Adobe Flash 10.3 incompatibility with IE9
Adobe has released a Flash player update that resolves the problem.
see -
http://blogs.adobe.com/flashplayer/20...
also -
http://securitygarden.blogspot.com/20...
please update your Flash player & try again - let us know if you still experience a problem.
Regards
Gil
SitePal Team
Julie -
Please send a note to support@sitepal.com and we will take care of it for you.
Regards
Gil
SitePal Team
Please send a note to support@sitepal.com and we will take care of it for you.
Regards
Gil
SitePal Team
Great! Glad to hear it.
Sathish -
The change should be effective right away. Sometimes clearing the browser cache helps to see the update. Please try - let me know.
Regards
Gil
SitePal Team
The change should be effective right away. Sometimes clearing the browser cache helps to see the update. Please try - let me know.
Regards
Gil
SitePal Team
Jim -
Try to clear your browser cache and try again.
Let me know -
Gil
SitePal Team
Try to clear your browser cache and try again.
Let me know -
Gil
SitePal Team
Customer support service by UserEcho
Take a look at our Flash API example to see how a scene should be loaded into a flash app. Try to replace your Scene for ours in this example -
http://www.oddcast.com/support/inFlas...
Let me know