Your comments
Hello Dr. Files -
There is no persistent issue affecting our customers at this time.
The problem that we had experienced several weeks ago was promptly resolved at the time.
I checked and I believe you are being ably assisted by our support with your technical questions.
Best regards,
Gil
The SitePal Team
Hello!
Check out this example & let me know if any questions -
Hello Parimal -
First - please verify that you have added your site domain to the licensed domains for your account.
For dynamic TTS calls (sayText and sayAIResponse) the page domain must be specifically enabled in you Account Info page. This is a security feature.
If you did enable, please check again to verify the domain name was entered correctly. No path or protocol details should be added - just your domain name.
eg.
www.mycompany.com or mycompany.com
for development you can also inter ip address or localhost.
If you did everything right, but it still won't speak, please send a note to support@sitepal.com - and include a link to your page, where the problem can be seen.
We will take a look and advise.
Regards,
Gil
The SitePal Team
Jim - we just responded to your email & forwarded it to Voki support.
It can take up to 48 hours for support to respond, though in almost all cases we respond during the same business day.
btw - this is the SitePal community forum, not Voki...
Regards,
Gil
We've effected another maintenance window this weekend - for 2.5 hours on Friday night EST.
If you are still seeing a problem at this time - please let me know.
Regarding the charge for the gold account, what you may be referring to is an authorization that we perform when you sign up. It is a process designed to allow us to bill you later (after 15 days) without storing your cc information - which we do not do.
Some cc providers display the authorization on the statement - as they place a hold on the funds, which is unfortunate.
Regardless - I've asked accounting to void your authorization, this should happen today or tomorrow.
Ragards,
Gil
Customer support service by UserEcho
Hello mumo-dev -
As per our knowledge Angular includes HTML in the ng-modal.
if you place the embed code of your scene where the HTML of your web page's body is setup, then the code should fetch the scene without any issues, just like it does with normal HTML.
Please try and let me know how goes.
Best,
Gil
The SitePal Team