Hi Yanis - I believe we handled this problem and helped you out via email (at support@sitepal.com).  If you are still having a problem let me know.

Got it.

Suggest you try clearing your browser cache and cookies - and/or try using a different browser.

See - 

https://www.refreshyourcache.com/en/home/

If that does not work, our support will look into it in detail tomorrow.

Let me know,

Gil

Hi Claudio - 

We are not aware of any service disruption at this time.

Could it be that your account license has expired? 

That seems the most likely explanation.

Please look into it - and if needed extend your account.

Let me know,

Gil

The SitePal Team

The notification system I suggested to Jim will give you a general notice (via email).

I don't believe it is possible for the api to return a status indicating downtime in case the character itself is unable to load.

We will look into providing some status response in case ancillary services are unavailable (like TTS).