Glad to hear it!

I do notice however that your page is displaying the deprecated Flash version of the character.

We encourage our customers to update their implementation, as Flash is not supported on mobile devices.  The current version of the character does not use Flash.

Here's a reference to a recent post that discusses the details:

https://community.sitepal.com/communities/1/topics/751-tts-html5-mobile-phone

Best,

Gil

The SitePal Team

Hello - 

Your page is using the deprecated Flash embed code. Flash is not supported on mobile devices.

You need to update your page to properly support AI on all platforms.

Here's what you need to do - 

* Create a new Scene using the new editor

* the new editor no longer supports the "Functional Players" - including the AI Players - which were implemented in Flash.

* instead - you need to implement the AI functionality in your page, by using the sayAIResponse API call.

* we provide a simple technical example - you can copy the source code from this page - 

http://www.oddcast.com/support1/sayAI.html

Using this method your page will work on all desktop and mobile browsers.

Also - you can implement responsive design - using our 'dynamicResize' API call - 

see our technical example here - 
http://www.oddcast.com/support1/resize3D.html

We realize this is a bit of work - but unfortunately it is the price to pay for progress. 

Hope this helps - and let me know if I can further advise or assist.

Best,

Gil

The SitePal Team

Hello - 

We're looking into it - can you pls post a link to your page where the problem can be seen?

Also - which Android phone and what version of Android are you using?

This will help us recreate the problem.

Thanx

Hello, and thank you for your query!

I'm afraid it is not legal to capture and use audio or video from our demos without a media use license.

If you are using the audio (or video) non-commercially - we would likely authorize such use at no cost. But for commercial use a paid license is required. Suggest you send a note to support@oddcast.com - and explain how the audio is used, and we will see what we can do & advise further.

Best regards,

Gil

Hi Parvez - just to let you know that we have not forgotten about this problem. It is in our roadmap to address and will be dealt with down the road.

Best,

Gil

Hi Shirley - 

Try clearing your cache and cookies as a first step.

here's how - 

https://www.help.k12.com/s/article/Internet-Browsers-Clear-Cache-and-Cookies

If that does not help, then please send a note to support@sitepal.com and one of our team will look into it further with you.

Regards

Gil