Your comments
Hello Parvez,
We could use some more information from you to help us clarify the problem.
When the loading is slow - how long does it take?
Where are you located?
Please load this page -
http://www.oddcast.com/support1/sayAudio.html
with the dev tools open & 'network' tab selected & 'disable cache' selected - and send me a screenshot similar to the attached - displaying the timing of the loading of various page components. This would be helpful to understand the nature of the problem.
Hi Yanis - I believe we handled this problem and helped you out via email (at support@sitepal.com). If you are still having a problem let me know.
Customer support service by UserEcho
ps.
We've tried to recreate this problem, from the US, Europe and India - and we do not see any unusual or unexpected loading times for our own test pages.
For the page noted below -
US page load time in total is between 2 and 3 seconds.
India page load time in total is between 5 and 6 seconds.
This is normal.
Your time may vary depending on the specifics of your internet connection.
Please follow up with more information so that we may further advise.
Regards,
Gil