Hi Claudio - 

We are not aware of any service disruption at this time.

Could it be that your account license has expired? 

That seems the most likely explanation.

Please look into it - and if needed extend your account.

Let me know,

Gil

The SitePal Team

The notification system I suggested to Jim will give you a general notice (via email).

I don't believe it is possible for the api to return a status indicating downtime in case the character itself is unable to load.

We will look into providing some status response in case ancillary services are unavailable (like TTS). 

Hello Arindam - 

Obviously we are doing everything we can to avoid such a scenario.

But we understand your reasoning and we will look into it.

Thanks,

Gil

Hi Tora - 

I think your question is more of a JS question that a sayText specific question.

I tried your text - as is, without adding any foreslashes - in our sayText example page - 

http://www.oddcast.com/support1/saytext_classic.html
It worked fine.

So - sayText has no problem with this input.

But in our example page the text is not included as a literal within the code, but entered by the user and provided to sayText as a variable.

In your own test page I am guessing you have the text hard coded in the page - and JS has rules about the syntax of single and double quotes in literal strings and how to encode them.

Try adding the text dynamically (text input field ) as in our example - or, please post a link to your page and we'll take a look.

Best,

Gil

The SitePal Team

That is odd!

Please send a note to support@sitepal.com and we'll sort it out for you.

Regards

Gil

Hello Gary - 

I am sorry about the inconvenience. Please send a note to support@sitepal.com and include your user login (email) and we will look into it and clear this up.

Regards,

Gil

The SitePal Team

Cindy - they will reply within a day at the most - thanks for your patience.

Regards

Gil

Hello - 

The entry you saw on your credit card - is an authorization - not a charge, and we use this technique so that we may be able to charge you in 15 days without storing any of your credit card information.

So - we did not yet charge you, but we can cancel the authorization if you like, and at the same time help you to login to your account. Please send a note to support@oddcast.com and we will help you out with both.

Best,

Gil

The SitePal Team