Your comments
ps.
We've tried to recreate this problem, from the US, Europe and India - and we do not see any unusual or unexpected loading times for our own test pages.
For the page noted below -
US page load time in total is between 2 and 3 seconds.
India page load time in total is between 5 and 6 seconds.
This is normal.
Your time may vary depending on the specifics of your internet connection.
Please follow up with more information so that we may further advise.
Regards,
Gil
Hello Parvez,
We could use some more information from you to help us clarify the problem.
When the loading is slow - how long does it take?
Where are you located?
Please load this page -
http://www.oddcast.com/support1/sayAudio.html
with the dev tools open & 'network' tab selected & 'disable cache' selected - and send me a screenshot similar to the attached - displaying the timing of the loading of various page components. This would be helpful to understand the nature of the problem.
Hi Yanis - I believe we handled this problem and helped you out via email (at support@sitepal.com). If you are still having a problem let me know.
Customer support service by UserEcho
Hi Parvez -
Thanks for bringing this up. We'll be looking into this issue & I'll advise further once I have more information from my team.
Best,
Gil