Hi Trevor -

I responded directly by email.

Regards

Gil

Hi -

did you try clearing yourbrowser's cache and cookies? (see below previous response)

btw - when you sent us 2 emails - which email address did you send them to? knowing will help us improve our responsiveness.

Thanx!

Great! Very happy to hear that!

Regards,

Gil

Hi -

Sounds like you did everything right.

Please send a note to support@sitepal.com - with your account information (login email is enough) - and a link to your page where the problem can be seen. This will allow us to look into it and advise further.

Regards,

Gil

Mohamed -

You need to be logged in to your account.

Please clear cache and cookies, login again, and all should work fine.

Let me know,

Gil

Hi Mohamad,

What do you mean by "regular starter window" ?

Can you share a link to your page where the problem can be seen? That would be very helpful.

Regards

Gil

Mohamed,

Please explain what the problem is.

If you could post a link to your page where the problem can be seen that would be best.

Regards,

Gil

Maciej - this change was implemented.

Please take a look.

Regards

Gil

Hi -

We offer video generation capabilities with the Platinum subscription at extra cost. For more information please send a note to sales@oddcast.com.

Regards

Gil