We are aware of the problem with this and a few other engine 4 voices.

Working on it - will advise.

We have been working on a solution for both problems you pointed out.

1. Separating the embed code into two lines

2. Resizing the avatar dynamically to accommodate responsive page design.

We have identified both issues and have implemented a solution for both. The update is now being tested and should be deployed to our live servers later this week.

For issue #2 we have implemented a new API function 'resize' which will allow the character to be dynamically resized without being reloaded.

Stay tuned.

Gil

Hi - if we did not respond, it is because we did not get your email. We respond to all incoming queries - I guarantee it.

To ensure that your email is not blocked by spam filters - please use our support form here -

http://www.sitepal.com/contact_support/

Best,

Gil

Let me refer that to our engineering and get back to you.

If you don't hear back in 2-3 days feel free to remind me.

Hi Deanna -

The Avatar Studio supports a video generation feature, which allows you to export a video of your scene, and publish it to your servers or download to your computer.

Audio longer than 90 sec can be constructed by playing multiple audio segments in sequence.

An API technical example demonstrates this capability here -

http://www.oddcast.com/support/tts_limit1.html

Hope this helps.

Hi Mary - the support team reviewed all tickets that came in in the last few days and did not locate your note. Please send again to support@sitepal.com.

Regards,

Gil

Hi Mary -

This is not typical. We normally respond on the same day - or the next business day at worst. However emails sometimes are diverted to spam and we miss them. I'll have support look for your email - but please resend now to support@sitepal.com.

Regards

Gil

ps.

Gold and Platinum customers have access to our phone support.

The SitePal powerpoint plugin is out of date and will work only on older versions of Office.

We are working on an updated plugin which will cover both old and current Office.

In the meantime - we do have updated instructions for manually embedding in Office 2010 and 2013, not sure about 365. I'll ask for these instructions to be posted here tomorrow.

Kaz - most voices are now available again.

In Portuguese - all voices are restored.

In Russian - Katarina is not yet available.

The Avatar Framework license starts at $15k per year.

If you are interested, please send a note to sales@oddcast.com & we will help you out!

Best,

Gil