Your comments

Looking into it. Will advise asap.


François - this problem has been fixed. Thanks for bringing it to our attention.

Please review and let me know if you still notice any issue.

Best,

Gil

We're looking at this issue.

This is a priority - but I don't have more information just yet.

Will let you know when resolved.

Got it.

We were able to recreate the problem.

The team is on it - we'll require at least a few days to investigate and resolve.

Thanks for calling our attention to this issue.


Hi François -

Can you confirm that you updated the fv parameter to a value of 0?

The reason I ask, is that in the new version the 'loading animation' is a bit different from the one in your screenshot.

I may be mistaken - can you please take a look and verify?


Also - please try to clear the browser cache on your android device and try again - let me know


We will look into it on our end & try to recreate.

Best,

GIl


François -

The problem with the audio volume on Android has been fixed.

Please review and verify.

Best,

Gil

François,

We do detect the platform.

Don't forget this is a pre-release version - and some problems remain.

This issue will most likely be cleared up in the next few days.


Sure.

But I think the existing (old) version may exhibit other problems - specifically, the issue of activation by clicking a button on the mobile page. As you yourself pointed out, in the old version, you need to touch the character to enable speech. This is one of the problems the new version resolves.

François -

I appreciate the detailed feedback.

We did not see this problem before - but the team is taking another look. Will advise.

Best,

Gil