Hello -

If you signed up and made payment, an activation email was sent to you. If you can't locate the email - please look in your spam folder. If you are still unable to locate, we will gladly help by manually activating your account.

If you sent a note to support@sitepal.com - please allow us time to respond. We typically respond during the same business day (US EST). Thanks for you patience.

Regards

Gil

Hi J -

Can you post a link to your web page where the problem can be seen?

If you prefer not to post in this public forum, please send a note to support@sitepal.com.

Thanx!

Gil

Hi Trevor -

I responded directly by email.

Regards

Gil

Hi -

did you try clearing yourbrowser's cache and cookies? (see below previous response)

btw - when you sent us 2 emails - which email address did you send them to? knowing will help us improve our responsiveness.

Thanx!

Great! Very happy to hear that!

Regards,

Gil

Hi -

Sounds like you did everything right.

Please send a note to support@sitepal.com - with your account information (login email is enough) - and a link to your page where the problem can be seen. This will allow us to look into it and advise further.

Regards,

Gil

Mohamed -

You need to be logged in to your account.

Please clear cache and cookies, login again, and all should work fine.

Let me know,

Gil

Hi Mohamad,

What do you mean by "regular starter window" ?

Can you share a link to your page where the problem can be seen? That would be very helpful.

Regards

Gil

Mohamed,

Please explain what the problem is.

If you could post a link to your page where the problem can be seen that would be best.

Regards,

Gil