Your comments
Hi -
Sounds like you did everything right.
Please send a note to support@sitepal.com - with your account information (login email is enough) - and a link to your page where the problem can be seen. This will allow us to look into it and advise further.
Regards,
Gil
Mohamed -
You need to be logged in to your account.
Please clear cache and cookies, login again, and all should work fine.
Let me know,
Gil
Hi Mohamad,
What do you mean by "regular starter window" ?
Can you share a link to your page where the problem can be seen? That would be very helpful.
Regards
Gil
Mohamed,
Please explain what the problem is.
If you could post a link to your page where the problem can be seen that would be best.
Regards,
Gil
Maciej - this change was implemented.
Please take a look.
Regards
Gil
Hi -
We offer video generation capabilities with the Platinum subscription at extra cost. For more information please send a note to sales@oddcast.com.
Regards
Gil
We will send an email out to all customers when the 2D and 3D characters in HTML5 launch. In the meantime - we will communicate progress via posts on the SitePal facebook page.
Hi,
We've seen this issue before - try logging out & then clear your browser cache, here's how -
http://www.refreshyourcache.com/en/home/
Then try again. Or try a different browser.
Let me know,
Regards
Gil
We are aware of problems with email deliverability - we're looking further into it.
Customer support service by UserEcho
Great! Very happy to hear that!
Regards,
Gil