Hi Antoinios -

Can you explain what you are trying to do?

Embed your sitepal in wordpress site? how does powerpoint relate to that?

Can you please post a link to the page in which you embedded your SitePal scene?

This will allow us to advise further.

Regards

Gil

ps. official support is offered at support@sitepal.com - but I'll be happy to advise here.

We offer a 30 day money back guarantee in addition to the 15 day free trial.

So - yes, if you cancel within 30 days of being billed and ask for a refund you will get it.

Hope this helps,

Gil

Hi Jonathan -

Love the website! It loads fine for me in Chrome.

Do you see a 'grey rectangle' over the SitePal character that you need to click before it plays?

Is that what you mean by 'does not auto-load'?

If that's the issue - this is due to a setting in Chrome which you can easily change.

here's how -

Goto Settings

Click on 'Advanced settings' at bottom

Under 'Privacy' click on 'content settings'

Under 'Plugins' select 'Run all plugin content'.

If this does not work for some reason - uninstall and reinstall Flash.

We are working on a technology update that will eliminate such issues for our Classic characters. This update should be out within a few weeks.

Hope this helps - let me know.

Gil

Jonathan -

It normally does load in Chrome - we would need to look at your specific page and advise further.

How long ago did you write to support?

Our response time is within 2 business days, though normally we respond on the same day.

You can post the link to your page here if you like - or wait for support to respond & send it over that way.

Regards

Gil

Hi -

I assume you are talking about the AI Response?

I think that should be doable via the API (use the API call 'sayAIResponse').

Let me know if you run into difficulty and if so we will look into it further.

Regards,

GIl

900 characters is the maximum technical limit.

If you need longer text to be spoken then you can use our API to play back several strings in sequence (the API automatically queues playback).

Here's a technical example -

http://www.oddcast.com/support/tts_limit1.html

Hope this helps.

Gil

There are speech recognition solutions out there that can be used in conjunction with SitePal. But this capability is not built-in. Google is one possible provider.

Using the SitePal API function 'sayAIResponse' it is possible to link the output from voice recognition with the input to the SitePal AI bot.

So the bottom line is - Yes, this is possible to do but requires work to integrate a 3rd party solution.

I should perhaps add that there is an emerging standard in HTML5 - which makes speech recognition as easy as pie -

see - http://shapeshed.com/html5-speech-recognition-api/

and - http://stephenwalther.com/archive/2015/01/05/using-html5-speech-recognition-and-text-to-speech

problem is it is not widely supported

see - http://caniuse.com/#feat=speech-recognition

Hi Eyeconsult3 -

The ability you are looking for is referred to as a custom TTS voice. Creating a TTS voice to sound just like a specific person's voice.

There are no good solutions for doing so at a reasonable price - which is why we have not included this feature so far in our product platform.

I'm sorry I could not be more helpful.

Regards

Gil

The SitePal Team

To play the SitePal Scene automatically (so it will speak as soon as it is loaded) please open your Scene's "Options" (it's the 'gear wheel' option) and turn ON the 'play on load' option.

Note that there are several options available - you can limit the automatic playback to occur only once per session, once a day, etc.

These options are useful to prevent the SitePal character from seeming repetitive to repeat visitors.

Another - related - option that you may not be aware of, is the ability to assign multiple audios to the Scene.

When doing so, your SitePal will select one of the audios at random each time it speaks.

Please consider what works best for you.

Regards,

Gil

Hi Kashif -

Can you post a link to your Scene? I'd like to see which type of character you are using.

So for Classic characters the play button is part of the "player" - and you may select "none" as your player option. If you do that no play button will be available.

With the Full Body characters - the play button only appears "on rollover" (when the user's cursor overlays the character). On mobile devices the play button only appears when the character is touched. This behavior cannot be changed.

Hope this helps,

GIl