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Hi Antonios -

The full body character requires javascript code to be displayed - and I believe that wordpress rejects the Javascript, hence the problem.

Try using one of our 'classic' characters - those characters do support 'no Javascript' embed.

Regarding ppt - I have referred this question to support - someone will follow up and post updated embed instructions.

Thanks for your patience while we work through this.

Gil

Hi Antoinios -

Can you explain what you are trying to do?

Embed your sitepal in wordpress site? how does powerpoint relate to that?

Can you please post a link to the page in which you embedded your SitePal scene?

This will allow us to advise further.

Regards

Gil

ps. official support is offered at support@sitepal.com - but I'll be happy to advise here.

We offer a 30 day money back guarantee in addition to the 15 day free trial.

So - yes, if you cancel within 30 days of being billed and ask for a refund you will get it.

Hope this helps,

Gil

Hi Jonathan -

Love the website! It loads fine for me in Chrome.

Do you see a 'grey rectangle' over the SitePal character that you need to click before it plays?

Is that what you mean by 'does not auto-load'?

If that's the issue - this is due to a setting in Chrome which you can easily change.

here's how -

Goto Settings

Click on 'Advanced settings' at bottom

Under 'Privacy' click on 'content settings'

Under 'Plugins' select 'Run all plugin content'.

If this does not work for some reason - uninstall and reinstall Flash.

We are working on a technology update that will eliminate such issues for our Classic characters. This update should be out within a few weeks.

Hope this helps - let me know.

Gil

Jonathan -

It normally does load in Chrome - we would need to look at your specific page and advise further.

How long ago did you write to support?

Our response time is within 2 business days, though normally we respond on the same day.

You can post the link to your page here if you like - or wait for support to respond & send it over that way.

Regards

Gil

Hi -

I assume you are talking about the AI Response?

I think that should be doable via the API (use the API call 'sayAIResponse').

Let me know if you run into difficulty and if so we will look into it further.

Regards,

GIl

900 characters is the maximum technical limit.

If you need longer text to be spoken then you can use our API to play back several strings in sequence (the API automatically queues playback).

Here's a technical example -

http://www.oddcast.com/support/tts_limit1.html

Hope this helps.

Gil

There are speech recognition solutions out there that can be used in conjunction with SitePal. But this capability is not built-in. Google is one possible provider.

Using the SitePal API function 'sayAIResponse' it is possible to link the output from voice recognition with the input to the SitePal AI bot.

So the bottom line is - Yes, this is possible to do but requires work to integrate a 3rd party solution.

I should perhaps add that there is an emerging standard in HTML5 - which makes speech recognition as easy as pie -

see - http://shapeshed.com/html5-speech-recognition-api/

and - http://stephenwalther.com/archive/2015/01/05/using-html5-speech-recognition-and-text-to-speech

problem is it is not widely supported

see - http://caniuse.com/#feat=speech-recognition

Hi Eyeconsult3 -

The ability you are looking for is referred to as a custom TTS voice. Creating a TTS voice to sound just like a specific person's voice.

There are no good solutions for doing so at a reasonable price - which is why we have not included this feature so far in our product platform.

I'm sorry I could not be more helpful.

Regards

Gil

The SitePal Team