Unable to login after changing email
Hi,
I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.
Ben
What happens when we run out of free minutes? Do we pay every time we "publish" a scene?
I assume you are referring to Video Generation minutes.
Platinum plan comes with 12 hrs (720 min).
If you need more you can purchase for $199.50 / 60 min.
To purchase - send a note to sales@sitepal.com.
Hope this helps,
Gil
The SitePal Team
Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.sitepal.com
I have html page locally, where i want embed the persona character with Audio message. but I am getting CORB error while opening local file in browser.
I tried with embeded code as well as link
Hello!
The page must be loaded from a web server. If you are developing locally, a local web server is fine. Many developers use Apache - I'd recommend that but many other options.
Hope this is helpful
Best regards,
Gil
The SitePal Team
My account Expire
Hi, Mr.Gil
Happy New Year!
I asked you about the 60 bit per rate video generation.
You said me that if your team couldn't make this video until this month, you would refund my money.
Sorry, but please let me know your development state.
Regards.
Hello Illia -
Regretfully the video generation implementation cannot generate 60 fps at present.
The solution to enable 60 fps requires some re-engineering & is not available at present.
We're ready to cancel your subscription & provide a refund if that is your preference.
Please send a note to support@sitepal.com - with a link to this thread - and we will take care of it for you.
All the best,
Gil
Multiple avatars independently on one page ?
Hello,
I would like to use multiple avatars on one page and control them individually using the API, is that a problem ? Is there maybe an example for this ?
Thanks so much,
Frank
Hello Frank!
This is entirely doable, and we have two examples on the support pages that showcase exactly that -
On the advanced examples page - look for "SitePal Conversation":
http://www.oddcast.com/support1/cookbook.html
However - I would advise you to wait for about a week, as we are just about to release an update which would greatly simplify api access to multiple characters on the page.
In the examples noted above - we demonstrate how to control each character via the API. This is accomplished by loading each character into its own iframe, which enables the characters to be individually addressed / called.
Needless to say this makes page design and maintenance a bit more cumbersome than it otherwise would be.
In the upcoming update, we add new built in addressing capabilities to the API - which will make it possible to embed your characters into the same page, without using an individual iframe for each, and access each of them individually via the API.
When we launch this update, we will provide new examples that demonstrate the new method.
Hope this helps,
Gil
The SitePal Team
Customer support service by UserEcho
