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0
Fixed

The text isn't read

Emanuele Sgarra 1 year ago updated by Gil Sideman 1 year ago 10

A problem that is happening on www.ttsdemo.com and only on my own laptop! If after I write the text I want the avatar to pronounce I click the button "Say it", it doesn't work: it's still loading even several minutes after I pressed the "Say it" button! This is happening only on my computer; when I try it on my cellphone it normally works!

Answer
Gil Sideman 1 year ago

Hello!

We resolved an issue earlier today that was likely the reason for the problem that you saw. 

As we did not directly experience the issue, we can't be sure. Please check again and let us know if you still notice a problem.

Regards,

Gil

The SitePal Team

0
Fixed

How to Disable logs

pbk 1 year ago in SitePal Gold updated by Gil Sideman 1 year ago 3

Image 225

how to disable these logs? 
SitePal.js --> is the library [sitepal-react]
other files are from core sitepal

Answer
Gil Sideman 1 year ago

Hello,

I would like to update you about the query you had related to disabling logs has been resolved now.

Console Log output has been minimized.
A new parameter is now added to "setStatus" to enable more detailed logging if needed.
See "setStatus" documentation in API Reference for more information here https://sitepal.com/documentation


Regards,

The Sitepal Team

+1
Under review

CORS error - Access to XMLHttpRequest at 'https://cache-a.oddcast.com/tts/genB.php? blocked by CORS

Vivek 1 year ago in SitePal Gold updated by Gil Sideman 1 year ago 1

CORS error - Access to XMLHttpRequest at 'https://cache-a.oddcast.com/tts/genB.php? from origin "ourdomain.com" has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

We have added our domain in the licensed domains and still facing the above error

Environment - ReactJS

0
Answered

I have to buy more minutes for download my video

info 1 year ago in SitePal Gold updated by Gil Sideman 1 year ago 2
Answer
Gil Sideman 1 year ago

Hello!

For prompt assistance please send us a note to support@sitepal.com.

Regards,

Gil

The SitePal Team

0
Answered

multiple independent scenes with Speak Text-To-Speech Audio via API

himanshu 2 years ago updated by Gil Sideman 2 years ago 2

I want to use multiple avatars/scenes on one page and add Speak Text-To-Speech Audio individually using API or other controls. I cannot find any example of it, except conversation one. But conversation one is not my case.

Thanks

Answer
Gil Sideman 2 years ago

Hello!

Each SitePal Scene, when embedded into your page, is embedded in a "Portal", which is our name for the "embedded placeholder" defined by the embed code, in which your Scene is loaded.

So when you embed a SitePal Scene into your web page, first comes the Portal, which then loads the specified Scene.


In most cases you do not need to know or care about this distinction between Scene and Portal, but in some cases you do.


One such case is when you want to hide ("unload") the Scene from your page, or replace it with another. You can do that by instructing the Portal to unload or load a Scene.


The other case is when there are multiple Scenes embedded in your web page, and you need to address them individually with API calls. The Portal is an addressable object. When the embed code first loads into your page, you can get the Portal ID as a return value from the embed function. Then use that value to direct API calls to the Portal.

This is done using the 'setPortal' call. When you call 'setPortal' - you are letting us know that all further API function calls should be directed at that Portal. This includes 'sayText' & 'sayAudio' calls. 

That's how we implemented the SitePal conversation example, and that is also the answer to your question.


Please see this example - https://sitepal.com/api/examples/conversation.html

and take note how the Portal ID is initially retrieved when the embed code loads, and how 'setPortal' is called whenever it is the next character's turn to talk.

So even though you may not be looking to implement a conversation - this example is entirely relevant to your question.

For more information please see the section: "Portals & Embedding Multiple Characters on a Page" in the API reference - https://www.sitepal.com/docs/vhost_API_Reference.pdf  (on page 6), and see the API calls related to Portals, documented on p.26. 


I hope this is clear & helpful.

Regards,

Gil 

The SitePal Team


+1
Under review

pronucnciation control for TTS

joewalsh 7 years ago in SitePal Platinum updated by Gil Sideman 7 years ago 1
+1
Under review

Superposition of fields

François 7 years ago updated by Gil Sideman 7 years ago 4
0
Under review

Registration Issue

hogan4600 8 years ago updated 8 years ago 4
0
Under review

download your content to upload where you want it.

Deanna 8 years ago in SitePal Studio updated by Gil Sideman 8 years ago 3
+1
Under review

Customer Suppoer

Mary 8 years ago in SitePal Silver updated by Gil Sideman 8 years ago 4