Michael -
That's correct - if the computer has no sound, the SitePal avatar should load but cannot speak.
The attempt to speak will not complete. "talkended" callback will not be reached. "progress" callback will be called but will stay at zero.

if you wanted to you could detect this situation by monitoring the "progress" callback - if it continuously returns zero values - that is likely due to no audio support.

btw - this situation is extremely rare - web applications are not often run on computers without audio support.

Hope this helps,
Gil

Michael -
Things I would look at first -
* Flash may not be installed
* The server may not have an audio card or audio drivers not configured (verify other audio plays)
Let me know if this ain't it
Regards
Gil

Nancy -
The simplest way would be to use two different Scenes.
In one Scene, have your character speak the first audio, while in the other Scene it would speak the second audio.
Embed Scene #1 in the first page and Scene #2 in the second page. Walla!
Hope this helps,
Gil
SitePal Team

Hi -
Thanks for alerting us to this problem.
We are looking into it - will advise.
Gil
SitePal Team

Dondon -

yes - this is entirely possible.

You can use our JavaScript API call "sayAIResponse" to make this work.

See a working example here -
http://www.oddcast.com/support/sayAIR...

Click on "see the source code" at the bottom of the page to see how this was put together. Feel free to copy paste the code from the example to your own page.

To make this code work in your page, you will need to -
* Embed your own Scene instead of our demo Scene
* setup your domain as a "licensed domain" - to allow the functionality to work on your web page. This can be setup on your "Account Info" page.

btw - you do not need to use PHP to create this page, but you may do so if you prefer.

Hope this helps,
Gil
SitePal Team

Felice - please see this prior post - hope this helps -
http://community.sitepal.com/sitepal/...

Regards
Gil
SitePal Team

Karli -

We do offer "video generation" functionality as an add-on feature for Platinum accounts. Using this feature you could create a SitePal Scene and at the press of a button export it as a video in wmv format for use in Camtasia.

Please contact sales@sitepal.com to learn more.

Gil
SitePal Team

Gianfranco,

Glad to hear it is working for you.
Is the update time acceptable for your needs?

Regarding HTML5 -
Our review indicates that HTML5 is not ready to support audio visual animation - with the features that we require to run a speaking animated avatar.
There are multiple problems - including very limited performance, missing key features, and spotty/inconsistent implementation of features among different browsers.
Hence the only thing we can support on a platform that does not support Flash is video playback.

Regards
Gil

I checked in with support - they do not see any ticket related to missing files.
please send a note to support@sitepal.com and reference "missing files" in the title.

Or, better, just tell me what this is about.
Thanx

Hi,
Phone support is available to Gold and Platinum accounts. Bronze and Silver accounts have access to unlimited email support at support@sitepal.com

I understand this issue may be urgent - I'll try and have support get back to you shortly.

Regards
Gil
SitePal Team