Your comments
We are aware of the problem - our team is looking into it right now.
There seems to be an inconsistent failure affecting some users.
I expect we will have it resolved momentarily.
Will advise
Gil
SitePal Team
There seems to be an inconsistent failure affecting some users.
I expect we will have it resolved momentarily.
Will advise
Gil
SitePal Team
I'm afraid you need to go through them one by one.
Is this a one time thing or do you need to publish multiple scenes often?
Because if you do - you may want to consider automating - you could do so with the Server API (available to Platinum )
Regards,
Gil
Is this a one time thing or do you need to publish multiple scenes often?
Because if you do - you may want to consider automating - you could do so with the Server API (available to Platinum )
Regards,
Gil
Dondon -
You define "licensed domains" in your "Account Info" section (after logging into your account select Account Info from the main menu)
You need to add any domain that you want your AI implementation to work on - for example - www.takibari.com
There is no need to add the path. Only the domain name.
Yes - you can use ip addresses, this may make sense for testing, if you need to access the site by typing an ip address into the browser address bar.
but is not necessary past the development stage - as end users will never access your site via an ip address.
btw - for the benefit of others reading this - specifying a licensed domain is only required if one is using dynamic TTS audio.
Regards
Gil
You define "licensed domains" in your "Account Info" section (after logging into your account select Account Info from the main menu)
You need to add any domain that you want your AI implementation to work on - for example - www.takibari.com
There is no need to add the path. Only the domain name.
Yes - you can use ip addresses, this may make sense for testing, if you need to access the site by typing an ip address into the browser address bar.
but is not necessary past the development stage - as end users will never access your site via an ip address.
btw - for the benefit of others reading this - specifying a licensed domain is only required if one is using dynamic TTS audio.
Regards
Gil
Well -
you cannot get the sample code to work on your own web page - because the Scene is coming from our "demo" account which is not setup to support your domain.
You need to use your own account, and you must define a "licensed domain" - to allow usage on your web page (i.e. www.yourcompany.com)
If you send us a note to support@sitepal.com - with your account ID or email - we will reactivate your account for you to allow you to work this out.
Hope this helps,
Gil
you cannot get the sample code to work on your own web page - because the Scene is coming from our "demo" account which is not setup to support your domain.
You need to use your own account, and you must define a "licensed domain" - to allow usage on your web page (i.e. www.yourcompany.com)
If you send us a note to support@sitepal.com - with your account ID or email - we will reactivate your account for you to allow you to work this out.
Hope this helps,
Gil
Shannon - were you able to make contact?
Anthony -
Yes editing and using multiple AIMC "bots" is supported - but is enabled by default only for Avatar Studio accounts (the more professional version of SitePal)
Please send us your account details in an email to support@sitepal.com - and let me check if we can enable this feature for your account.
Regarding the "Website" property - this is an attribute of the bot that is available for you to set. The bot will refer to it in response if asked about his/her website. This is just like setting the bot's name or girlfriend etc.
Hope this helps,
Gil
Yes editing and using multiple AIMC "bots" is supported - but is enabled by default only for Avatar Studio accounts (the more professional version of SitePal)
Please send us your account details in an email to support@sitepal.com - and let me check if we can enable this feature for your account.
Regarding the "Website" property - this is an attribute of the bot that is available for you to set. The bot will refer to it in response if asked about his/her website. This is just like setting the bot's name or girlfriend etc.
Hope this helps,
Gil
Happy to help!
Yes, the domain setup is required for your security when using dynamic TTS - such as the AI implementation. We might need to do a better job of making that clear.
Regards,
Gil
Yes, the domain setup is required for your security when using dynamic TTS - such as the AI implementation. We might need to do a better job of making that clear.
Regards,
Gil
Please verify that you have a licensed domain defined for your site's domain.
You setup your licensed domains from your "Account" page.
If that does not help - please post a link to your page where the problem is evident - and I will take a look & advise.
Gil
SitePal Team
You setup your licensed domains from your "Account" page.
If that does not help - please post a link to your page where the problem is evident - and I will take a look & advise.
Gil
SitePal Team
Here's the issue -
"Secure Playback" attribute is turned ON for your account.
When you do that, playback will only work on any of the "licensed domains" that you define in your account - it is a security measure.
The domain "topmlmsoftware.com" is not defined as a licenced domain - hence the Scene won't load
Your options -
* Add a licensed domain for "topmlmsoftware.com"
or
* Turn off "Secure Playback"
Both of these updates can be done in your "Account" page.
As a side note - Secure Playback is not strictly necessary - which is why it is OFF by default . We provide it as an option for your consideration.
Regards
Gil
"Secure Playback" attribute is turned ON for your account.
When you do that, playback will only work on any of the "licensed domains" that you define in your account - it is a security measure.
The domain "topmlmsoftware.com" is not defined as a licenced domain - hence the Scene won't load
Your options -
* Add a licensed domain for "topmlmsoftware.com"
or
* Turn off "Secure Playback"
Both of these updates can be done in your "Account" page.
As a side note - Secure Playback is not strictly necessary - which is why it is OFF by default . We provide it as an option for your consideration.
Regards
Gil
Customer support service by UserEcho
On behalf of the SitePal Team - apologies for any inconvenience this may have caused.
Let me know if you still encounter any problem.
Gil