SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
+1
Fixed

How do I enable a seond domain?

twobucks 13 years ago updated by Gil 13 years ago 2
Is there something I need to do to enable a second domain? I have a sitepal Gold account, and I added the additional domain in my account tab. It is the same web site that worked before, . I just changed the www to something else in my apache and DNS files. Yet I still get a "The scene is embedded on a domain that is not enabled in your account."

A domain should just be the mysite.com part, not the www.mysite.com entirety. Even so i am forced to add ZZZ.mysite.com, and it still does not work!
+1
Answered

Speaking AI bot response in a text

vjdeshmukh 13 years ago updated by Gil 13 years ago 1
Is it possible to get the text of the sayAIResponse method using javascript?
Answer
Gil 13 years ago
Absolutely.
The response text is returned by the callback function
vh_aiResponse()

Check out the documentation in the API reference.

here is an example of using the API to speak and display AI responses -
http://www.oddcast.com/support/sayAIR...

Hope this helps,
Gil
+1
Answered

talkEnded Callback

Frederick Weiner 13 years ago updated by Akhil 13 years ago 1
I am using sayText with js (jquery) and the vh_talkEnded() callback does not fire at the end of tts. I used the funciton as described in the manual:

function vh_talkEnded() {

}

Any help appreciated.
+1
Answered

Using avatars in Camtasia

Karli 13 years ago updated by Gil 13 years ago 1
does anyone have any experience using sitepal avatars in camtasia? can it be done?

We currently produce our training lessons using camtasia. The files are produced into a wmv file and hosted from our intranet. I am simply wondering if what sitepal offers is compatible with what we do. We would love to use avatars to make our training a little more exciting!
Answer
Gil 13 years ago
Karli -

We do offer "video generation" functionality as an add-on feature for Platinum accounts. Using this feature you could create a SitePal Scene and at the press of a button export it as a video in wmv format for use in Camtasia.

Please contact sales@sitepal.com to learn more.

Gil
SitePal Team
+1
Answered

updating AIMC does not affect AI bot at all

nonamela 13 years ago updated by Gil 12 years ago 4
Every changes that i make in AIMC does not effect my publish bot at all, how to solve this? I publish my bot in wix.com.
p/s: I've already follow every step in AIMC up until deploying the bot. During testing stage, the bot still response correctly.
Answer
Gil 13 years ago
I've been advised that the problem was clarified and resolved by our support engineer.
The issue was that the domain (under which the Scene is loaded) was not added to the "licensed domains" for your account.

Please let me know if you still experience a problem
Regards
Gil
SitePal Team
+1
Declined

How can i cancel my trial , i dont want this product.

Sugey Reyes 12 years ago 0
I will like to cancel my account and get my money back ,
+1
Answered

how can i post the videos i created on my youtube?

Tania Monteiro 11 years ago updated by Sumit 11 years ago 1
+1
Answered

Can I limit the number of times the audio scene plays?

Eva 14 years ago updated 14 years ago 1
I don't want repeat visitors to hear the same audio every time; can I limit the number of times the audio plays?
audio faq how to limit playback optimization customizations
Answer
Eva 14 years ago
Sure! You can set the limit on the number of times a repeat visitor hears the audio. To do this, visit the “My Scenes” page. Next to the scene set the “Playback Limit” box to ON and enter the number of times the audio should play for returning users. When you are done, click “Update” at the top of the page. The playback counter is reset a month after the visitor came to the page for the first time. The playback counter is also reset when a new audio is selected for the scene.
+1
Declined

Site Pal and web site design

Greg 12 years ago updated by Eric Kiang 12 years ago 2
i would like to incorporate avatars wholly however the web designers i have spoken with cannot make it fluid, page of paper avatar link, it annoying, anyone that can refer a qualified webdesign please dont hesitate.