SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
No similar topics found.
+1
Fixed
How do I enable a seond domain?
Is there something I need to do to enable a second domain? I have a sitepal Gold account, and I added the additional domain in my account tab. It is the same web site that worked before, . I just changed the www to something else in my apache and DNS files. Yet I still get a "The scene is embedded on a domain that is not enabled in your account."
A domain should just be the mysite.com part, not the www.mysite.com entirety. Even so i am forced to add ZZZ.mysite.com, and it still does not work!
A domain should just be the mysite.com part, not the www.mysite.com entirety. Even so i am forced to add ZZZ.mysite.com, and it still does not work!
+1
Answered
Speaking AI bot response in a text
Is it possible to get the text of the sayAIResponse method using javascript?
Answer
Gil
13 years ago
Absolutely.
The response text is returned by the callback function
vh_aiResponse()
Check out the documentation in the API reference.
here is an example of using the API to speak and display AI responses -
http://www.oddcast.com/support/sayAIR...
Hope this helps,
Gil
The response text is returned by the callback function
vh_aiResponse()
Check out the documentation in the API reference.
here is an example of using the API to speak and display AI responses -
http://www.oddcast.com/support/sayAIR...
Hope this helps,
Gil
+1
Answered
talkEnded Callback
I am using sayText with js (jquery) and the vh_talkEnded() callback does not fire at the end of tts. I used the funciton as described in the manual:
function vh_talkEnded() {
}
Any help appreciated.
function vh_talkEnded() {
}
Any help appreciated.
+1
Answered
Using avatars in Camtasia
does anyone have any experience using sitepal avatars in camtasia? can it be done?
We currently produce our training lessons using camtasia. The files are produced into a wmv file and hosted from our intranet. I am simply wondering if what sitepal offers is compatible with what we do. We would love to use avatars to make our training a little more exciting!
We currently produce our training lessons using camtasia. The files are produced into a wmv file and hosted from our intranet. I am simply wondering if what sitepal offers is compatible with what we do. We would love to use avatars to make our training a little more exciting!
Answer
Gil
13 years ago
Karli -
We do offer "video generation" functionality as an add-on feature for Platinum accounts. Using this feature you could create a SitePal Scene and at the press of a button export it as a video in wmv format for use in Camtasia.
Please contact sales@sitepal.com to learn more.
Gil
SitePal Team
We do offer "video generation" functionality as an add-on feature for Platinum accounts. Using this feature you could create a SitePal Scene and at the press of a button export it as a video in wmv format for use in Camtasia.
Please contact sales@sitepal.com to learn more.
Gil
SitePal Team
+1
Answered
updating AIMC does not affect AI bot at all
Every changes that i make in AIMC does not effect my publish bot at all, how to solve this? I publish my bot in wix.com.
p/s: I've already follow every step in AIMC up until deploying the bot. During testing stage, the bot still response correctly.
p/s: I've already follow every step in AIMC up until deploying the bot. During testing stage, the bot still response correctly.
Answer
Gil
13 years ago
I've been advised that the problem was clarified and resolved by our support engineer.
The issue was that the domain (under which the Scene is loaded) was not added to the "licensed domains" for your account.
Please let me know if you still experience a problem
Regards
Gil
SitePal Team
The issue was that the domain (under which the Scene is loaded) was not added to the "licensed domains" for your account.
Please let me know if you still experience a problem
Regards
Gil
SitePal Team
+1
Declined
How can i cancel my trial , i dont want this product.
I will like to cancel my account and get my money back ,
+1
Answered
Can I limit the number of times the audio scene plays?
I don't want repeat visitors to hear the same audio every time; can I limit the number of times the audio plays?
Answer
Eva
14 years ago
Sure! You can set the limit on the number of times a repeat visitor hears the audio. To do this, visit the “My Scenes” page. Next to the scene set the “Playback Limit” box to ON and enter the number of times the audio should play for returning users. When you are done, click “Update” at the top of the page. The playback counter is reset a month after the visitor came to the page for the first time. The playback counter is also reset when a new audio is selected for the scene.
+1
Declined
Site Pal and web site design
i would like to incorporate avatars wholly however the web designers i have spoken with cannot make it fluid, page of paper avatar link, it annoying, anyone that can refer a qualified webdesign please dont hesitate.
Customer support service by UserEcho