SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
       	
                       No similar topics found.
                  
                   
        +1
    
    
    
        
        
        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 Can I download my avatar and convert it to video file?
		
		
	
              
            
            
            Can I download my avatar and convert it to video file?
        
    
    
    
    
    
    
    
	I want to create a video of my avatar and be able to send it to friends using the bluetooth on my mobile. Can this be done?
 
            
            Answer
        
        
            Eva
             15 years ago
        
        You can minimize load time by selecting “none” for your background and player options for the scene. The size of the background does affect loading time, though the size of the audio does not. This is because the audio is streamed; only the first few seconds of the audio are loaded before the character starts to speak, regardless of the length of the audio message.
 
        +1
    
    
    
        
            
            
	
		
		
		
			 New Option: SitePal Scenes - Set Playback Volume!
		
		
	
              
            
            
            New Option: SitePal Scenes - Set Playback Volume!
        
    
    
    
    
    
    
    
	SitePal Scenes: Set Playback Volume!
We have just implemented a new feature that allows you to set the Playback Volume of your SitePal scenes!
Until now, SitePal scenes played at the default "normal" volume. The viewer could adjust the volume on the SitePal player, but you couldn't determine how loud the volume would be on playback.
Now, you're able to easily set the playback volume, in case you believe your visitors require a louder or quieter setting. Here's how:
1. After logging into your account, you will see all of your scenes. Click on the scene options icon next to any scene.
2. In Scene Options, under Playback Settings, take a look at the Audio Volume option. Simply enter a number from 0 to 10 to set the playback volume. We've entered 5 as an example.
For the normal "default" setting, simply leave this part blank.
That's it! You're ready to publish your scene with your preferred playback volume!
We have just implemented a new feature that allows you to set the Playback Volume of your SitePal scenes!
Until now, SitePal scenes played at the default "normal" volume. The viewer could adjust the volume on the SitePal player, but you couldn't determine how loud the volume would be on playback.
Now, you're able to easily set the playback volume, in case you believe your visitors require a louder or quieter setting. Here's how:
1. After logging into your account, you will see all of your scenes. Click on the scene options icon next to any scene.
2. In Scene Options, under Playback Settings, take a look at the Audio Volume option. Simply enter a number from 0 to 10 to set the playback volume. We've entered 5 as an example.
For the normal "default" setting, simply leave this part blank.
That's it! You're ready to publish your scene with your preferred playback volume!
 
        +1
    
    
    
        
        
        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 TTS and Corona sdk
		
		
	
              
            
            
            TTS and Corona sdk
        
    
    
    
    
    
    
    
	Hello,
I want to use your tts api in my application which is developed by Corona sdk.
I know it is web based, but can I access tts api just using some url?
I want to use your tts api in my application which is developed by Corona sdk.
I know it is web based, but can I access tts api just using some url?
 
        +1
    
    
    
        
        
        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 Why won't it send it to my email
		
		
	
              
            
            
            Why won't it send it to my email
        
    
    
    
    
    
    
    
	I've tried sending the finished thing to multiple emails and they just wont send!
 
        +1
    
    
    
        
        
        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 Our homepage can't be connected.
		
		
	
              
            
            
            Our homepage can't be connected.
        
    
    
    
    
    
    
    
	I made a English Learning Site with the help of your TTS. But today, I got a problem with our homepage (www.readandtalk.co.kr). I am using a hosting service. (www.cafe24.com). At this moment, our homepage can't be connected. When I talked to the Cafe24 staff, he said your TTS might have made problems and those accumulated problems might cause the disconnection matter. Can you give me any comment on this matter?
 
        +1
    
    
    
        
        
        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 I need the Voice ID of the new voices
		
		
	
              
            
            
            I need the Voice ID of the new voices
        
    
    
    
    
    
    
    
	I need the voice family ID, language ID, Voice ID for:
Leonor (Spanish Castilian)
Esperanza (Spanish Mexican)
I have check the Api reference PDF but I cant find those voices.
Leonor (Spanish Castilian)
Esperanza (Spanish Mexican)
I have check the Api reference PDF but I cant find those voices.
 
        +1
    
    
    
        
        
        Fixed
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 Database Error Problem
		
		
	
              
            
            
            Database Error Problem
        
    
    
    
    
    
    
    
	Hello, 
I have got the below problem when trying to navigate between pages.
"Database error: Invalid SQL: vh_update_account_airtime 2701490
MSSQL Error: 1 ([ODBTPERR][0]Unable to read from server (Success))
includes/oddlib/db_mysql.inc: Session halted"
Thanks.
I have got the below problem when trying to navigate between pages.
"Database error: Invalid SQL: vh_update_account_airtime 2701490
MSSQL Error: 1 ([ODBTPERR][0]Unable to read from server (Success))
includes/oddlib/db_mysql.inc: Session halted"
Thanks.
 
            
            Answer
        
        
            Gil
             13 years ago
        
        All issues have been resolved.
On behalf of the SitePal Team - apologies for any inconvenience this may have caused.
Let me know if you still encounter any problem.
Gil
On behalf of the SitePal Team - apologies for any inconvenience this may have caused.
Let me know if you still encounter any problem.
Gil
 
        +1
    
    
    
        
        
        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 Getting Started
		
		
	
              
            
            
            Getting Started
        
    
    
    
    
    
    
    
	Hi there - I am new to sitepal and have the 15 day trial. I am following the Manual Guide and it talks about clicking shows to get started. There is no 'shows' tab on my screen.
What do I press first to get started, please? When I click new scene it takes ages to load and never actually lets me in. Can some one help?
What do I press first to get started, please? When I click new scene it takes ages to load and never actually lets me in. Can some one help?
 
        +1
    
    
    
        
        
        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			 Decreasing the interval between sayaudio events.
		
		
	
              
            
            
            Decreasing the interval between sayaudio events.
        
    
    
    
    
    
    
    
	Is there any way to decrease the pause time between sayaudio events?   Please tell me there is :)
Customer support service by UserEcho
 
	
 
		
		
	
	 
		
		
	
	 
          