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+2
Fixed
Problems with examples on Ipad and Iphone.
Hello, some examples (http://www.oddcast.com/support/time_g... and http://www.oddcast.com/support/sayTex... and http://www.oddcast.com/support/sayMul...) are not working properly on Iphone and Ipad. Avatar not speaking or is not saying that he should. Can you give me a solution how to run avatar api on Iphone and Ipad?

Answer
Gil
13 years ago
Josef -
A few quick thoughts -
#2 - The video takes about 2 minutes to generate after the Scene is created or modified. (according to one customer up to 5 min..).
If you try after several minutes - is the video still missing? Let me know and we will look into it if it is.
fyi - we are looking to introduce a callback API to advise of video generation completion. This update is in the works and should be made available as part of the Server API later this month.
#4 - please try this process again - only this time do not re-save the scene (it should not be necessary) but wait a couple of minutes
Step #3 should not be necessary...
Let me know
Regards
Gil
A few quick thoughts -
#2 - The video takes about 2 minutes to generate after the Scene is created or modified. (according to one customer up to 5 min..).
If you try after several minutes - is the video still missing? Let me know and we will look into it if it is.
fyi - we are looking to introduce a callback API to advise of video generation completion. This update is in the works and should be made available as part of the Server API later this month.
#4 - please try this process again - only this time do not re-save the scene (it should not be necessary) but wait a couple of minutes
Step #3 should not be necessary...
Let me know
Regards
Gil

Answer
Eva
14 years ago
Hi Jason,
To remove the SitePal logo from the SitePal loader (what shows up when a scene is loading), simply log in and go to: Account Info >> Account Settings >> Loader Settings >> Remove Loader Branding.
Please note that this feature is available from the Gold package and higher.
To remove the SitePal logo from the SitePal loader (what shows up when a scene is loading), simply log in and go to: Account Info >> Account Settings >> Loader Settings >> Remove Loader Branding.
Please note that this feature is available from the Gold package and higher.

+2
Answered
Avatar follow cursor in whole scene
What is the javascript piece of code we need for the avatar to follow the cursor in whole scene?

+2
Answered
webcam recording
Can I record with a webcam what the user replies to the questions asked by the avatar?

+2
Under review
Development -Information needed
I would like to know if it is possible for the Avatar/bot to do the following:
- Open a map after the text to speech or speech to text ?
Information:
Location of our system is in an Exhibition (Use of smart devices/touch screen) "Kiosks in addition, on a website"
Example:
Customer asks: Where is Exhibit of X booth located in this exhibit center
Avatar/Bot answer ( both voice and text) answer : You will need to go straight and turn right at the end and turn left by the 3rd door. In the chat/communication box after the text "Click here to view map of the exhibition booth layout).
Once the "click here" is clicked a map of the exhibition center layout of where each booth are located to be displayed.
We will provide all needed information such as Map layout, Q & A ..etc
- Can the above be done? If so what is required?
- Do you have internal developers/programmers who we can work with ?
- What is the cost for such features ? and time frame required for such developed ?

+2
Fixed
Spelling instead of reading ?
The voice is spelling my text instead of reading it...What did I do wrong ? I have dynamic texts and it always work, but espacially for one of them, the voice is spelling every letter.

+2
Answered
Issues with Avatar playing correct audio when viewed on an iPad
I am having an issue with the avatars when it is viewed on an iPad. I embed the code on my web page and when I view it on the desktop it plays the correct avatar and audio but when I look at it on an iPad it plays a totally different avatar and audio. Any ideas?
Here is a sample of my page below if you want to compare it on a computer vs. iPad. The avatar is at the bottom of the page.
http://salescasestudy.com/Professor/?...
Here is a sample of my page below if you want to compare it on a computer vs. iPad. The avatar is at the bottom of the page.
http://salescasestudy.com/Professor/?...

+2
Under review
text to speech - full body - iOS
Hello,
Is there a code sample to be told by a full body avatar the word HELLO on iOS?
The full body of the avatar http://sitepal.com/fullbody/ page works fine on iOS.
An example of the code of this avatar?
With thanks.
François SCHAAL

+2
Fixed
Can't preview or publish - email option
The preview and send buttons on the publish page (email option) don't seem to work. They turn orange when I click on them but don't do anything. If I move my cursor off they go back to grey. Can anyone help? Thanks

+2
Answered
No Inteligence?
My AI character works perfect in test on site pal. Once embedded there is no verbal response even though he is visible and moving?
is it me?
is it me?
Customer support service by UserEcho