SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
+2
Fixed

Spelling instead of reading ?

maryam 13 years ago updated by Gil 13 years ago 1
The voice is spelling my text instead of reading it...What did I do wrong ? I have dynamic texts and it always work, but espacially for one of them, the voice is spelling every letter.
+2
Fixed

SitePal slow or no load

Aleksandra Maria Czajka 11 years ago in SitePal Silver updated by Emanuele Sgarra 2 years ago 15
Many times SitePal just doesn't load. The loading logo just keeps going and going. My users need to refresh the page again and again. This is causing me to lose many users.
loading problem
+2
Answered

Issues with Avatar playing correct audio when viewed on an iPad

ellenvines 11 years ago updated by Gil Sideman 4 years ago 15
I am having an issue with the avatars when it is viewed on an iPad. I embed the code on my web page and when I view it on the desktop it plays the correct avatar and audio but when I look at it on an iPad it plays a totally different avatar and audio. Any ideas?

Here is a sample of my page below if you want to compare it on a computer vs. iPad. The avatar is at the bottom of the page.

http://salescasestudy.com/Professor/?...
+2
Under review

text to speech - full body - iOS

François 8 years ago updated by anonymous 6 years ago 5

Hello,

Is there a code sample to be told by a full body avatar the word HELLO on iOS?


The full body of the avatar http://sitepal.com/fullbody/ page works fine on iOS.


An example of the code of this avatar?


With thanks.
François SCHAAL

My HTML code works fine on Android but not on iOS

+2
Fixed

Can't preview or publish - email option

Jo Williams 11 years ago updated by Gil 11 years ago 1
The preview and send buttons on the publish page (email option) don't seem to work. They turn orange when I click on them but don't do anything. If I move my cursor off they go back to grey. Can anyone help? Thanks
+2
Answered

No Inteligence?

mike dawson 10 years ago updated 10 years ago 2
My AI character works perfect in test on site pal. Once embedded there is no verbal response even though he is visible and moving?

is it me?
+2
Fixed

i am trying to record a message by phone and after i punch in my account id and pin number the phone disconnects or says invalid account

mike elchert 11 years ago updated by Gil 10 years ago 2
i am trying to record a message by phone and after i punch in my account id and pin number the phone disconnects or says invalid account
+2
Answered

Help creating dissertation material

Kyle Wright 10 years ago updated by Sumit 10 years ago 1
I am working on my creating instructional content for my dissertation. I have recorded a real life tutor session, and I would like to create an copy using agents and the audio from the video recording. Can you have agents interact with each other? What do you think would be the best way to go about designing the agent tutoring session.
+2
Declined

SitePal Intro Movie

Eva 13 years ago in SitePal Studio updated 13 years ago 1
Is there an intro movie to SitePal we can see? I'd like to see an overview of SitePal features.
faq intro
Answer
Eva 13 years ago
Sure, here's the SitePal introduction movie:





+2
Fixed

avatars not loading on my website.

Sorte` 12 years ago updated by Jesse 12 years ago 1
I have 4 Avatars at my website. None of them are loading. So I have no working avatars at my website. I have a gold membership.