General / SitePal

0

Answered

import voices or changing them to match teens

8 years ago • updated by 8 years ago • 10

Is it possible to import voices into Site Pal. None of the voices match any of the child or teen avatars. If not, what can I change to make the current voices sound like a teen/child? If I change the pitch, the voices sound robotic.

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Answer

8 years ago

Hi JNJ -

You can't import voices - but you can get good results with pitch & rate adjustment by using SSML prosody tags in the text. They don't work the same way for all voices, best when used with engine 3 female voices.

Here are some examples - try these & let me know what you think.

1. Voice: Ashley - 3,1,6 <prosody pitch="+100%" rate="-5%"> My mom says too much chocolate is not good for you. So I won't give you any. </prosody>

2. Voice: Bridget - 3,1,4 <prosody pitch="+100%" rate="-5%"> My mom says too much chocolate is not good for you. So I won't give you any. </prosody>

3. Voice: Bridget - 3,1,4 <prosody pitch="+50%" rate="+5%"> My mom says too much chocolate is not good for you. So I won't give you any. </prosody>

4. Voice: Julie - 3,1,3 <prosody pitch="+50%" rate="-5%"> My mom says too much chocolate is not good for you. So I won't give you any. </prosody>

5. Voice: Julie - 3,1,3 <prosody pitch="+20%" rate="+5%"> My mom says too much chocolate is not good for you. So I won't give you any. </prosody>

0

Fixed

Problems with interactive background

8 years ago in SitePal Silver • updated by 8 years ago • 2

Hi!

I am a SitePal silver user for several years.

One month ago I have changed the interactive background of a SitePal character; however, when I tasted it on my website the character appeared without any background and it also disturb the website page where it supposed to be.

I sent 3 requests to SitePal using their form as well as email - no any reply.

Do you have any idea what's going on?

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Answer

8 years ago

Hi Tatjana -

I believe problems on your site have been resolved at the moment (as we interacted directly & on facebook).

Thanks for your patience.

Gil

0

Not a bug

Avatar full body on Safari for Windows ?

8 years ago • updated by 7 years ago • 4

Hello Gil,

I tested thefull body avatar for mobiles on different OS (Windows, iOS, Android) and browsers. Everything works perfectly except for Safari under Windows (latest version 5.1.7 on Windows 7 pro) ?

cordially

François

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0

Not a bug

All my avatars on the apps and websites are not loading with an error of charcter unavailable today, my account is platinum and current . Is there an error going on?

8 years ago • updated by 8 years ago • 3

All my avatars on the apps and websites are not loading with an error of charcter unavailable today, my account is platinum and current . Is there an error going on?

Vote

Answer

8 years ago

You probably have "Secure Playback" turned ON in your account.

When ON, you must specifically approve the domain of your web page which loads your SitePal.

This is a security feature available to prevent theft of your SitePal service.

You have two options -

1. List your domain under the "licensed domains" for your account.

2. Turn OFF secure playback.

Both can be managed from your "Account Info" page.

Hope this helps,

Gil

0

Answered

The Chinese voice (Cantonese) cannot be loaded today

8 years ago in SitePal Silver • updated by 8 years ago • 3

Hi,

The Chinese voice (Cantonese) cannot be loaded today, please check, thanks:
http://www.qe.com.hk/test_sitepal.htm

Voice ID - 1: Cantonese
Language ID - 10: Chinese
Voice Family ID - 4: Nuance

Best
Regards,

Joseph

Vote

Answer

8 years ago

Joseph -

This issue has been fixed.

Please verify and let us know if you still see a problem.

Best,

Gil

0

Answered

Dynamic resizing

8 years ago • updated by 8 years ago • 17

I have embedded a scene into a web page using the AC_VHost_Embed function. To make the page responsive, I need to be able to dynamically change the size of the scene . I have tried replacing the hardcoded height and width data with variables but, that produces an error and the scene never loads.

How can I dynamically change the size of a scene?

Vote

Answer

8 years ago

Hi -

We've added a new function to the client api - "resize" - the Client API Reference has been updated (on the support page) to include this function. This function allows you to dynamically resize the Scene when the page dimensions change, to support responsive design. Resizing is done dynamically and does not reload the character. We recommend that original aspect ratio be maintained when the Scene is resized. This is not required, but if you want to maintain the same relative position of the character within the Scene frame, you should retain the same aspect ratio. Otherwise, character will be re-positioned as best possible.

This had taken a bit longer than anticipated, thanks for your patience.

Let me know if any comments.

Best,

Gil

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Under review

download your content to upload where you want it.

8 years ago in SitePal Studio • updated by 8 years ago • 3

I am wondering if you can download once yo have made your avatar? I need also to know if you can do longer lengths than 90 seconds at a time?

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0

Completed

My avatar bot is not talking and it used to.

9 years ago in SitePal Gold • updated by 9 years ago • 2

http://emilyjc.mybesthost.com/ai/verbs.html

The avatar used to reply.

if you typed IV run - SIMON would say RUN RAN RUN as well as seeing it in the chat window. I don't know what to do to get that to back to what it was.

Thanks

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