Does Site Pal work on iOS and Chrome?
I visited sitepal.com/fullbody on my iPad using the Chrome browser and the avatar did not speak. Does site pal work on iOS devices in Chrome? If so, is it just the full body avatars that work?
Hi JNJ -
The Scene in your example does not have an audio assigned to it. Hence there is nothing for it to speak.
You have programmed the character to speak on receiving the vh_sceneLoaded callback. This works fine on the desktop, but not on mobile where the browser blocks audio and video from playing until the user interacts with the page.
However - when the user does "interact with the page" by pressing the play button, it re-plays the audio on the desktop but not on the mobile. Here's why.
The play button logic is as follows - when touched -
1. re-play the last audio played.
2. if no audio was played, play the audio assigned to the Scene.
In this case, on mobile devices, neither condition applies.
Here's a link to one of our API examples that does have an audio assigned to the Scene; this works fine on mobile -
http://www.oddcast.com/support1/replay_stop.html
Hope this helps,
Gil
hey, can i add my avatar to an android application ?
hey, i want to add the character at my app, is there a way of doing it using java script ?
Cant activate a new account. i fill out form and i click contiune and it brings me back to form. I have sent emails and no help.
I fill out form and i click contiune and it brings me back to form. I sent my number asking for someone to call.
vh_audioProgress callback
Is it possible for this callback to be called more frequently than one second? For short sentences or phrases, the callback may never be called?
vh_audioProgress frequency?
Is there any way that the progress can be measured without the vh_audioProgress function? In other words, can I know the progress of the TTS audio by just accessing some progress variable?
vh_audioProgress can only be called, every second but, I need to know the progress more frequently.
My audio has stopped working.
My audio has stopped working. When I go to the edit screen I get an error message about the audio. I tried to create a new one with a new voice and that did not fix my issue. Unfortunately, I sent out a note and a lot of people are going to my site right now to look at the bot.
Pause between sentences
Hello,
I use "." as a sentence separator in a full body avatar as in the following example:
But the avatar does not mark any pause between these sentences 1 to 4.
How to proceed ?
françois
I need my export video option activated.
I am a platinum member and I've requested my video option be activated to finish a presentation for Monday. I understand I'm suppose to have phone support for platinum but I can't find a number. Please resolve asap. I'm on hold until this is done
Registration Issue
The registration page keeps kicking me back. I put in my information and It keeps sending me back to the same page. Can you enter me in manually?
Reoccurring charges on card but no signs of a paid account anywhere.
I have contacted support and they insist I have only a free account and an inactive account. I have since took this to my bank and am getting a new card. Do reoccurring payments eventually stop or does it keep renewing? I hope getting a new card will make the charges stop but that's why I'm asking. I'm tired of having money stolen from me
Hi Steven -
Very sorry about the inconvenience.
If we were able to locate the account we could disable billing for that account.
Did our support ask you for the last 4 digits of your card? This may help us identify the account.
If we did not ask - please send this info to support & we will look into it right away.
Not sure what happened - but we'd like to do anything we can to help.
Best,
Gil
Customer support service by UserEcho
