Dear SitePal,

I find many problems on mobile platforms.

1. AUTOPLAY.  

You say autoplay do not work on mobile devices.  First, this is surprising as for instance Facebook autoplay all my Videos on my FB Wall. Anyway, you say that play not is possible before user has interacted with page. 

QUESTION 1:  Does this mean that we may (have to) create a "Speek" button which by using JavaScript starts avatar speech?

QUESTION 2:  If so, how is the speech started?  There is no 'startSpeech' API call, only a 'stopSpeech' call.  Could the 'reply' API call be used? 
QUESTION 3:  I managed to start speech on avatar running on mobile by creating a button which in its JavaScript click event called 'sayText'.  But I had to press the button 3 times before speech was made!

2. MANUAL PLAY.

Manual play on mobile is possible, but I have to click the avatar 3 (!) times:  

    i.  First to get the play-icon to show.

   ii.  Then I click on the play icon without anything happening.

  iii.   Then on third click, the avatar starts speeking.

QUESTION 4: Why is there not a *large* play button that is visible from the start on mobile, and that accepts a *single* click to start?

SUMMARY:

*) Autoplay is not working.

*) Not able to start the avatar manually. e.g. from another button on the page.

*) Manual play is so cumbersome that most users will not understand how to do it.

Please help.  Mobile is an essential platform.  Only having an avatar being utilized by end-users on a PC platform is not an option.

I am trying to select an audio file for one of my scenes, and I have received a popup error that says: 

"This audio cannot be selected. The programming time is limited to 36040 seconds and 36040 seconds have been used. Please select an audio up to 0 seconds long."

What does this mean, and how do I resolve it??

how can I add hebrew AIML sets to the AI Knowledge Base on the AIMC correctly?

Hi,

Your service and website are down today, please fix, thanks:

http://www.sitepal.com/

Best Regards,

Joseph

Hello,

For years I've perfected a text-to-speech solution for use with unlimited streams (Platinum formula).
I just realized that in your general conditions you mention:
"The SitePal product online supports up to 5 competitor end users at any given time."
This limitation does not appear, unless I am mistaken, in your web page http://www.sitepal.com/packages/
This limitation clearly makes all my projects impossible to market and use.
So far a great loss of time and money.

For example, I have a large university that would like to incorporate text-to-speech into its training web pages.
It has 1,000 students so 1,000 potential simultaneous users while you limit simultaneous streams to 5!
You will easily understand that they will never be able to subscribe to a Platinum formula ($ 2500 per year).
And I can not offer them my own tools.
This kind of limitation existed technically a few years ago but today, with the dedicated cloud, the virtual machines that just need to be duplicated, the load balancing and flows to the Internet for example of 1.5 Gbps, these limits are they technically justified?
You should offer your customers a Platinum + formula with a number of simultaneous streams that is a multiple of a thousand (5,000 or 10,000) or streams in batches at a competitive price but for simulated streams for example of 5,000 or 10,000
Looking forward to reading you
cordially

F.SCHAAL INTRA FRANCE

*************************************************************************************************

Bonjour,

Depuis des années je perfectionne une solution de text-to-speech en vue d'une utilisation avec des streams illimités (formule Platinum).

Hors je viens de me rendre compte que dans vos conditions générales vous mentionnez:

" The SitePal Product purchased online supports up to 5 concurrent end users at any given time."

Cette limitation ne figure pas, sauf erreur de ma part, dans votre page Web http://www.sitepal.com/packages/

Cette limitation rend clairement tous mes projets impossibles à commercialiser et à utiliser.

Donc à ce jour une grande perte de temps et d'argent.

Par exemple j'ai une grande université qui souhaiterait intégrer le text-to-speech dans ses pages Web de formation.

Elle compte 1.000 étudiants donc 1.000 utilisateurs potentiels simultanés alors que vous limitez les streams simultanés à 5 !

Vous comprendrez aisément qu'ils ne pourront jamais s'abonner à une formule Platinum (2500$ par an).

Et moi, je ne peux pas leur proposer mes propres outils.

Ce genre de limitation existaient techniquement il y a quelques années mais aujourd'hui, avec le cloud dédié, les machines virtuelles qu'il suffit de dupliquer, le load balancing et des flux vers Internet par exemple de 1,5 Gbps, ces limites sont-elles techniquement justifiées?

Il faudrait proposer à vos clients une formule Platinum + avec un nombre de streams simultanés qui soit un multiple du millier (5.000 ou 10.000) ou proposer des streams payants par lots à un tarif compétitif mais pour des streams simutanés par exemple de 5.000 ou 10.000

Dans l'attente de vous lire

Cordialement

F.SCHAAL INTRA FRANCE

can someone help nothing is working

Hi, all.

I have a sample published here:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/bootstrap-4-menu.html

The page uses the Bootstrap toolkit. If you click on the dropdown menu in the menubar, you'll notice that it falls behind the avatar. It doesn't do this with the Flash version. Is it possible to alter the layering somehow so that the SitePal player is lower on the z-axis?

The above sample uses the current version of Bootstrap 4.0, which technically is still in beta. This issue also appears in the most recent production version of Bootstrap, version 3.3.7:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/bootstrap-337-menu.html

Thanks much!

--Alex.  :-)

Hi, all.

I have a sample available here:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/skinned-player.html

This particular scene is supposed to have a frame (or skin) at the bottom of the player:

Are frames only rendered in the Flash version?

Thanks!

--Alex.  :-)