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Completed

saving audio problems. it's urgent!

7 years ago in SitePal Gold • updated by 6 years ago • 2

When I try to save a TTC an error is coming up. I don't undersantd why....

Honestly, I'm having much problems when I log in on Pandoratbots door. I didn't have all those ones on oddcast door.

Thanks

It's for my final thesis!!!

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Answer

6 years ago

Hi Maria -

I would need more information to be able to understand the problem and advise.

Please send us a note to support@sitepal.com with your phone # and someone from our support team will call you and try to walk through together to understand the problem.

Thanx!

Completed

Urgent, please! Loading problem

7 years ago in SitePal Gold • updated by 6 years ago • 2

I have created my own avatar loads 99% and then freezes and never loads, I tried multiple times...

I have already cleared my browser's cache and cookies (mozilla) and already tried another browser (explorer) and I'm not able to fix it.

Thanks

It's for my final thesis!!!

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Answer

6 years ago

Hi Maria -

Are you still experiencing this problem?

If so - please send a note to support@sitepal.com with information from this site - http://supportdetails.com/.

We will look into it and get back to you.

Thanx

Answered

Voice (NeoSpeech) doesn't work today

7 years ago in SitePal Silver • updated by 7 years ago • 7

Hi,

The following voice doesn't work today, please check, thanks:

Voice ID: 4
Language ID: 1
Voice Family ID: 3 (NeoSpeech)

Test URL: http://www.qe.com.hk/test_sitepal_eng.htm

Best Regards,

Joseph

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Answered

Can you give us the option of no characters at all?

7 years ago in SitePal Studio • updated by 7 years ago • 2

There should be an option if someone doesn't want the character.

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Completed

Hi. I want to extract a sound from your program but I do not know how please help

7 years ago • updated by 7 years ago • 3

Hi. I want to extract a sound from your program but I do not know how please help

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Answered

how do i delay audio start

7 years ago in SitePal Gold • updated by 7 years ago • 2

I have more rthan one scvene on one webpage. How do I get the second character to start speaking AFTER the first one finishes

Vote

Answer

7 years ago

Hi Ray!

You would want to use the API callbacks to coordinate.

Check out the API Reference documentation for vh_talkEnded.

You also need to load the characters into separate iframes to be able to individually control them.

We have a code example doing so - please check it out -

http://www.oddcast.com/support1/conversation.html

and let me know if any questions.

Best,

Gil

Answered

How do I control speed of the voice in oddcast gold?

7 years ago in SitePal Gold • updated by 7 years ago • 2

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Fixed

HTML5 TTS on iOS Not Working?

7 years ago • updated by 6 years ago • 4

When visiting the "Dynamically Call Text-to-Speech" demo page (http://www.oddcast.com/support1/saytext_classic.html) from an iOS device (confirmed with iPads running iOS 9 and iOS 10), a spinning icon appears and the audio is not played. The avatar itself renders fine; it just malfunctions when any of the links on the page are clicked to generate TTS audio. Other demos with static audio work fine. Symptoms appear with Safari, Chrome, and Firefox. We are experiencing the same symptoms with our own avatars on our own pages. Other browsers and operating systems work fine. Is this a known issue, and is there a workaround for iOS devices?

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Answer

6 years ago

In revisiting this issue - I'd like to add that the code was revised shortly after this discussion to ensure that attempting to initiate speech on a mobile browser before page is activated will not cause an error.