Your comments
Hi Martha -
Can you please post a link to your page where your SitePal character is not showing?
Reviewing the page would allow us to best advise.
Regards
Gil
SitePal Team
ps. nice picture :-)
Can you please post a link to your page where your SitePal character is not showing?
Reviewing the page would allow us to best advise.
Regards
Gil
SitePal Team
ps. nice picture :-)
Jed -
Understood. We need more information to be able to identify the problem. Our support will contact you. Thanks for your patience.
Regards
Gil
SitePal Team
Understood. We need more information to be able to identify the problem. Our support will contact you. Thanks for your patience.
Regards
Gil
SitePal Team
Hi Jed -
When you first access AIMC - you need to do so from within your SitePal account - by clicking on AIMC from the main menu. (and not directly going to the AIMC).
AIMC will then recognize you as a Gold SitePal account, and will create your AIMC account for you. You should see a notice - "creating your account" - and then you will be given access.
Please try it - if you still see the demo account please send a note to support@sitepal.com with your account details - and we will look into it right away.
Hope this helps,
Gil
SitePal Team
When you first access AIMC - you need to do so from within your SitePal account - by clicking on AIMC from the main menu. (and not directly going to the AIMC).
AIMC will then recognize you as a Gold SitePal account, and will create your AIMC account for you. You should see a notice - "creating your account" - and then you will be given access.
Please try it - if you still see the demo account please send a note to support@sitepal.com with your account details - and we will look into it right away.
Hope this helps,
Gil
SitePal Team
Hi Id -
Can you point out specifically what SitePal demo you are refering to? Please post a link to it - and we'll do our best to advise.
Thanx
Can you point out specifically what SitePal demo you are refering to? Please post a link to it - and we'll do our best to advise.
Thanx
Marc -
Thanks for setting the record straight! This is indeed a misclassification. When we introduced the Valencian dialect voice, we should have introduced it as as a dialect of Catalan as you point out.
With this mistake implemented - it is unfortunately a bit of a bother to correct. Language and voice IDs need to be updated without creating a problem for customers that use them.
So please bear with us - we will make this change in a future update when possible. Thanks again!
Gil
SitePal Team
Thanks for setting the record straight! This is indeed a misclassification. When we introduced the Valencian dialect voice, we should have introduced it as as a dialect of Catalan as you point out.
With this mistake implemented - it is unfortunately a bit of a bother to correct. Language and voice IDs need to be updated without creating a problem for customers that use them.
So please bear with us - we will make this change in a future update when possible. Thanks again!
Gil
SitePal Team
I don't think so - at least not in Javascript.
If you were using a flash shell - loading the scenes into Flash - it should be possible to rig a solution.
If you were using a flash shell - loading the scenes into Flash - it should be possible to rig a solution.
a thought -
if you were to create a Flash shell ( a "loader") you could load the Scenes you wanted in sequence. This does not require JavaScript - you would use ActionScript in Flash - and it should work in FBML
requires a bit of Flash programming knowhow - but not too much
to get started I would look at our Flash API example & download the FLA
if you were to create a Flash shell ( a "loader") you could load the Scenes you wanted in sequence. This does not require JavaScript - you would use ActionScript in Flash - and it should work in FBML
requires a bit of Flash programming knowhow - but not too much
to get started I would look at our Flash API example & download the FLA
The Javascript API will not work within FBML ...
I don't believe there's a way - other than upgrade to Avatar Studio.
I don't believe there's a way - other than upgrade to Avatar Studio.
ok - we figured out the problem.
the reason the thumbnail did not display in our example - we had a WHITESPACE in front of the image url and swf url. Facebook tries to cache those urls and they do not strip blank spaces...
This is most likely the same problem you ran into.
here's an updated example -
http://www.facebook.com/pages/Harmles...
let me know
the reason the thumbnail did not display in our example - we had a WHITESPACE in front of the image url and swf url. Facebook tries to cache those urls and they do not strip blank spaces...
This is most likely the same problem you ran into.
here's an updated example -
http://www.facebook.com/pages/Harmles...
let me know
Customer support service by UserEcho
I'm sorry you are experiencing a problem.
In response to your original post - our QA team ran a complete review of AIMC account creation and setup. We were not immediately able to identify a problem.
Our support engineer is looking into this issue right now & will contact you shortly. Thanks for your patience.
Gil
SitePal Team