Your comments
Jorge -
SitePal sends you email alerts when stream balance is "getting low" - pls check your spam filters and verify that you are receiving these messages.
When streams are low - the solution is to either buy more, or upgrade your package (i.e.Platinum comes with unlimited)
I noticed your account is using streams at a healthy clip. I think you didn't notice this until now because your usage level gradually increased in the past year or so. Go into "reports" page to review. We added about a week's worth to your account for now.
Let me know if any questions
Regards
Gil
SitePal sends you email alerts when stream balance is "getting low" - pls check your spam filters and verify that you are receiving these messages.
When streams are low - the solution is to either buy more, or upgrade your package (i.e.Platinum comes with unlimited)
I noticed your account is using streams at a healthy clip. I think you didn't notice this until now because your usage level gradually increased in the past year or so. Go into "reports" page to review. We added about a week's worth to your account for now.
Let me know if any questions
Regards
Gil
Jorge -
Please post a link to your page (where the problem is evident) and we will look into right away.
Thanx
Please post a link to your page (where the problem is evident) and we will look into right away.
Thanx
David -
To edit any of your Scenes simply login to your SitePal account, and click on the Scene thumbnail in the Scene List page.
The SitePal Editor will be launched, and you could modify the character, update the audio & other attributes.
Note that you do not need to re-publish the Scene. If the Scene was previously published, and is now included in your web page, the Scene will automatically be updated with your changes.
Hope this helps,
Gil
SitePal Team
To edit any of your Scenes simply login to your SitePal account, and click on the Scene thumbnail in the Scene List page.
The SitePal Editor will be launched, and you could modify the character, update the audio & other attributes.
Note that you do not need to re-publish the Scene. If the Scene was previously published, and is now included in your web page, the Scene will automatically be updated with your changes.
Hope this helps,
Gil
SitePal Team
Ellen -
The selection of the specific bots is currently only possible via the API. We intend to update the editor to introduce this attribute in the UI (settings of the AI Player) - this will take some time.
Regarding your missing aiml files - can you send your account info and a description of the problem to our support - support@sitepal.com - and we will look into.
Thanks!
The selection of the specific bots is currently only possible via the API. We intend to update the editor to introduce this attribute in the UI (settings of the AI Player) - this will take some time.
Regarding your missing aiml files - can you send your account info and a description of the problem to our support - support@sitepal.com - and we will look into.
Thanks!
David,
Thanks for checking in.
We are hard at work on it. It's getting closer but still no release date.
Stay tuned.
Gil
Thanks for checking in.
We are hard at work on it. It's getting closer but still no release date.
Stay tuned.
Gil
Ellen -
Not at the moment. The solution we now use for iOS converts the Scene to video and is therefore not dynamic.
We are working on a new generation of characters which will be fully iOS compatible, and will support AI and dynamic TTS.
No release timeframe yet. Stay tuned.
Gil
SitePal Team
Not at the moment. The solution we now use for iOS converts the Scene to video and is therefore not dynamic.
We are working on a new generation of characters which will be fully iOS compatible, and will support AI and dynamic TTS.
No release timeframe yet. Stay tuned.
Gil
SitePal Team
Hello!
We do understand - as the majority of folks using the SitePal service are not programmers, we designed the product to enable users to do as much as possible without programming.
Even so - some functionality is only possible to achieve via the API.
What you are looking to do is one of those things. It does not require much technical knowledge, and I will refer you to a simple example - and hopefully you will get the gist of it.
First - to do what you describe it should not actually be necessary to play different Scenes in sequence. It sounds like it would be enough to play several audios in sequence (using the same Scene).
In other words, using the same SitePal Avatar and backgound image.
If that's the case - you would need to -
1. record your audios and save them in your account. You would name them (i.e. "audio 1", "audio 2", "audio 3").
2. create your Scene without any audio assigned to it - select "none" (as it will be instructed to speak via the API).
3. You need to decide whether the speech should automatically start, or as a result of user action (i.e. press a link or button).
Let's assume it should start automatically (a button is simpler)
4. [ it gets a bit technical, stay with me here! ] Use the "vh_sceneLoaded" callback to initiate speech, and queue your audios to be spoken using the sayAudio function call.
Here is a sample code segment you would need to add to your page - this example assumes that you have created 3 audios in your account & named them as noted above.
Of course this example can be expanded to support any number of audios (you are not limited to three). Also, if you prefer to use text to speech rather than pre-recorded audio, simply use 'sayText' function instead of 'sayAudio'.
Here are two simple examples doing exactly that. Click on "View the source of this page" at bottom to see the code. Search for "say" to find the code that handles speech - it will be very similar to the above.
Play multiple audio example:
http://www.oddcast.com/support/sayMul...
Play multiple text example:
http://www.oddcast.com/support/sayMul...
If you feel this is all a bit much, see if you can call a friend for help - or send our support a note with a link to your page, and we will try to advise.
Send us a note at support@sitepal.com
I hope this helps...
Gil
SitePal Team
We do understand - as the majority of folks using the SitePal service are not programmers, we designed the product to enable users to do as much as possible without programming.
Even so - some functionality is only possible to achieve via the API.
What you are looking to do is one of those things. It does not require much technical knowledge, and I will refer you to a simple example - and hopefully you will get the gist of it.
First - to do what you describe it should not actually be necessary to play different Scenes in sequence. It sounds like it would be enough to play several audios in sequence (using the same Scene).
In other words, using the same SitePal Avatar and backgound image.
If that's the case - you would need to -
1. record your audios and save them in your account. You would name them (i.e. "audio 1", "audio 2", "audio 3").
2. create your Scene without any audio assigned to it - select "none" (as it will be instructed to speak via the API).
3. You need to decide whether the speech should automatically start, or as a result of user action (i.e. press a link or button).
Let's assume it should start automatically (a button is simpler)
4. [ it gets a bit technical, stay with me here! ] Use the "vh_sceneLoaded" callback to initiate speech, and queue your audios to be spoken using the sayAudio function call.
Here is a sample code segment you would need to add to your page - this example assumes that you have created 3 audios in your account & named them as noted above.
Of course this example can be expanded to support any number of audios (you are not limited to three). Also, if you prefer to use text to speech rather than pre-recorded audio, simply use 'sayText' function instead of 'sayAudio'.
Here are two simple examples doing exactly that. Click on "View the source of this page" at bottom to see the code. Search for "say" to find the code that handles speech - it will be very similar to the above.
Play multiple audio example:
http://www.oddcast.com/support/sayMul...
Play multiple text example:
http://www.oddcast.com/support/sayMul...
If you feel this is all a bit much, see if you can call a friend for help - or send our support a note with a link to your page, and we will try to advise.
Send us a note at support@sitepal.com
I hope this helps...
Gil
SitePal Team
Hello -
SitePal supports an "export as video" premium feature that allow you to export your SitePal Scene in any of 8 different supported formats.
I suggest using our feature rather than attempting some jury rigged solution. Unfortunately this is a paid feature.
pls contact sales@sitepal.com to have this turned on for your account.
What do you need the video for?
Best,
Gil
SitePal Team
SitePal supports an "export as video" premium feature that allow you to export your SitePal Scene in any of 8 different supported formats.
I suggest using our feature rather than attempting some jury rigged solution. Unfortunately this is a paid feature.
pls contact sales@sitepal.com to have this turned on for your account.
What do you need the video for?
Best,
Gil
SitePal Team
Aleksandra -
This issue has been addressed.
HTTPS embedded Scenes should now load and perform similarly to HTTP Scenes.
Please review your pages & let me know if you are still seeing a problem.
Also - as a general rule it is worth noting that "recently updated Scenes" are automatically "unaccelarated" for a period of up to 24 hours after being updated. This means that when a Scene is updated (i.e. the Avatar or audio is modified), that Scene will not be delivered from the CDN, until all previous copies of the Scene have been "purged" from the CDN. This is done to ensure that the correct version of the Scene is always displayed.
The bottom line is - if you are looking at a Scene that was most recently updated over 24 hours ago, that Scene should perform optimally.
Regards.
Gil
This issue has been addressed.
HTTPS embedded Scenes should now load and perform similarly to HTTP Scenes.
Please review your pages & let me know if you are still seeing a problem.
Also - as a general rule it is worth noting that "recently updated Scenes" are automatically "unaccelarated" for a period of up to 24 hours after being updated. This means that when a Scene is updated (i.e. the Avatar or audio is modified), that Scene will not be delivered from the CDN, until all previous copies of the Scene have been "purged" from the CDN. This is done to ensure that the correct version of the Scene is always displayed.
The bottom line is - if you are looking at a Scene that was most recently updated over 24 hours ago, that Scene should perform optimally.
Regards.
Gil
Customer support service by UserEcho
No, but we do support video backgrounds. You can save your animated gif as a video and upload it.
Try it and let us know if you encounter any problem.
Gil
SitePal Team