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+1
Answered
How to remove sitepal logo from the players?
IM a bit upset that the sitepal logo does not seem to be removable from the various players. I upgraded to gold so that the branding would not be visible during loading... but what good is that if the sitepal logo is clearly visibly in every player that I choose (except for none or normal background)
+1
Answered
How can I add an avatar in flash 8 AS2?
I have followed all the video instructions and when I click control / test movie nothing happens, I don't see the avatar, however the link that it`s build to copy and paste on the EMBED section in the actionscript works if I copy it as URL in a browser.
I upload the swf to show you that nothing comes out.
http://www.vmortiz.com/video2.swf
What could be the issue?
Thanks
I upload the swf to show you that nothing comes out.
http://www.vmortiz.com/video2.swf
What could be the issue?
Thanks
Answer
Eva
14 years ago
An audio stream is a single audio playback instance. Whenever a SitePal character speaks, the audio is streamed from Oddcast's servers over the Internet. This counts as 1 audio stream. So, audio streams are the number of times a SitePal character speaks.
To optimize the use of audio streams & improve visitor experience, SitePal users may set a “playback limit”. Each SitePal package includes a different number of audio streams. Customers can also purchase additional streams (starting at $3.50 per 1,000) or upgrade their package. Unused audio streams are rolled over into the following month.
To optimize the use of audio streams & improve visitor experience, SitePal users may set a “playback limit”. Each SitePal package includes a different number of audio streams. Customers can also purchase additional streams (starting at $3.50 per 1,000) or upgrade their package. Unused audio streams are rolled over into the following month.
+1
Answered
Chrome, Flash, and Black Background with Avatar in IFrame
Chrome displays a black background on avatars that are embedded in an iframe with wmode set to transparent. IE and FF aren't doing this.
Chrome:
Firefox:
Chrome:
Firefox:
Answer
Gil Sideman
3 years ago
Hello Michael -
We've updated our technology to HTML5 based characters several years ago.
Some customers' pages could be automatically updated (and were), but in other cases users need to update their page.
What you need to do -
* login to your SitePal account
* locate the Scene which is embedded in your web page
* select the "publish' tool, and copy the embed code for your Scene (set the dimensions to match your need).
* paste the fresh embed code into your HTML page - AND - remove the old embed code.
* repeat this process for every page in which your SitePal characters appear.
Hope this helps - let us know if any questions.
Regards,
Gil
+1
Answered
University
I work for a higher education institution. I left a comment with my inquiry to the Support and Sales contact forms about the possibility of using the software for our department website.
+1
Answered
Overlaid avatar that says something different each time its loaded
My goal is to pockmark my site with a little '?' button that when clicked opens up my avatar in her overlaid format - but I'd like her to be able to say a different audio for each button. I've tried it using the sayAudio command, but since I'm not a programmer, I'm certain my syntax is off or something when I'm trying to call both the overlay and the sayAudio command simultaneously. If anybody knows how to accomplish this, I'd appreciate the help.
+1
Fixed
AIMC Bot not working properly
I built a scene as well as an avatar bot according to the video directions. The avatar works properly within Sitepal. The problem is; When I publish the scene to my website, the scene comes up properly but when I type questions into the text box the avatar does not respond. Once again, the bot avatar responds to any question I type into the text box withing Sitepal, but not on my website. I would appreciate any response. I have sent this question into the Sitepal help desk and have not received any reply as of yet.
Thank you,
Anthony
Thank you,
Anthony
+1
Answered
Same character, different audios, same website?
How do you configure the same character to do one audio on the first page of a website, then a different audio on another page of the same website.
Answer
Gil
13 years ago
Nancy -
The simplest way would be to use two different Scenes.
In one Scene, have your character speak the first audio, while in the other Scene it would speak the second audio.
Embed Scene #1 in the first page and Scene #2 in the second page. Walla!
Hope this helps,
Gil
SitePal Team
The simplest way would be to use two different Scenes.
In one Scene, have your character speak the first audio, while in the other Scene it would speak the second audio.
Embed Scene #1 in the first page and Scene #2 in the second page. Walla!
Hope this helps,
Gil
SitePal Team
+1
Under review
support
Hi,
I do not see that support answer my questions or do support. Is that normal behavior or I miss smth?
Vladimir
I do not see that support answer my questions or do support. Is that normal behavior or I miss smth?
Vladimir
Customer support service by UserEcho
