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+1
Answered
Is Flash 10 Required?
We have just launched an update to our site which now includes SitePal characters. Some IE7 users with Flash 8 installed are reporting that the SitePal movie is forcing them to install Flash 10. Is there any way to change this behavior?
Answer
Eva
14 years ago
The SitePal system requires that all users upgrade to flash 9.0 r115 or higher. For those who have an older version of Flash (less than 1% of visitors), SitePal displays a discrete "upgrade your flash" message & link in the space allocated for the character. This should in no way change or disrupt the appearance of a page.
At SitePal we have consciously stayed “behind” the curve, requiring a new version of Flash only AFTER it is entirely embraced by the market. For Flash player adoption stats and to learn more about version penetration, click here .
At SitePal we have consciously stayed “behind” the curve, requiring a new version of Flash only AFTER it is entirely embraced by the market. For Flash player adoption stats and to learn more about version penetration, click here .
+1
Answered
iPad 2 Safari Avatar Size Problem
As subject. Using the iPad 2, the size of the static avatar is too large, principally in terms of width. The scene plays correctly using the video player. The problem is just the size of the static avatar. I'm using fully updated IOS 5.
Any solution please?
Any solution please?
+1
Fixed
Scene is playing audio not present
Hi Gil,
finally, after six months, we are ready with our mobile app.
So, with procedure in our server, using api mngCreateTTSAudio, we change audio for scene and, with api mngEmbedScene we retrieve code to insert in html/js.
All work fine...apparently, but the scene is playing an audio that is not existing: was deleted because consumed from user.
At moment I have 10 audio : 6 fixed and invariable, and 4 created with mngCreateTTSAudio. The scenes are correcty connected with those audio (one to one), but playing scenes they play audio not present in audio list.
Can you help me ?
Thanks.
Gianfranco
finally, after six months, we are ready with our mobile app.
So, with procedure in our server, using api mngCreateTTSAudio, we change audio for scene and, with api mngEmbedScene we retrieve code to insert in html/js.
All work fine...apparently, but the scene is playing an audio that is not existing: was deleted because consumed from user.
At moment I have 10 audio : 6 fixed and invariable, and 4 created with mngCreateTTSAudio. The scenes are correcty connected with those audio (one to one), but playing scenes they play audio not present in audio list.
Can you help me ?
Thanks.
Gianfranco
Answer
Gil
12 years ago
Gianfranco -
As noted above - we have been working on an improvement that would ensure that when a scene is updated (via API or any means) - the Scene's video representation on iOS will be updated quickly.
We deployed an update today that dramatically improves the situation.
The video is now updated within up to two minutes (worst case) - but in about 1 minute in most cases.
We cannot avoid some lag time - because the system requires time to generate the video.
Hope this helps.
Regards
Gil
As noted above - we have been working on an improvement that would ensure that when a scene is updated (via API or any means) - the Scene's video representation on iOS will be updated quickly.
We deployed an update today that dramatically improves the situation.
The video is now updated within up to two minutes (worst case) - but in about 1 minute in most cases.
We cannot avoid some lag time - because the system requires time to generate the video.
Hope this helps.
Regards
Gil
Answer
Eva
14 years ago
Yes, SitePal Gold accounts and higher support this functionality. For detailed instructions, see "API references & examples" on SitePal's support documentation page.
+1
Answered
Audio length increasing
Is it possible to give a mic input to my avatar for more than 90seconds
Answer
Gil
13 years ago
Gautam,
I'm sorry that's not possible.
Two possible workarounds -
* If only a handful of audios, and up to 2 min long each - record the audios using any utility on your PC or Mac - save as mp3 - and then send us the audios to support@sitepal.com - we will add it to your account for you.
* for even longer audios, you need to segment them - in 90 sec segments or less, and use our API to control consecutive playback.
Here is a simple example of playback concatenation -
http://www.oddcast.com/support/sayMul...
this example is with TTS, but can work the same way with recorded audio - just use sayAudio instead of sayText.
Hope this helps,
Gil
SitePal Team
I'm sorry that's not possible.
Two possible workarounds -
* If only a handful of audios, and up to 2 min long each - record the audios using any utility on your PC or Mac - save as mp3 - and then send us the audios to support@sitepal.com - we will add it to your account for you.
* for even longer audios, you need to segment them - in 90 sec segments or less, and use our API to control consecutive playback.
Here is a simple example of playback concatenation -
http://www.oddcast.com/support/sayMul...
this example is with TTS, but can work the same way with recorded audio - just use sayAudio instead of sayText.
Hope this helps,
Gil
SitePal Team
+1
Fixed
Saytext not working
Hi, I'm trying the trial version to test out if it is what I need, but I'm stuck in a problem:
I'm unable to call the sayText function, and when I do the avatar doesn't speak...
What could the problem be?
I'm unable to call the sayText function, and when I do the avatar doesn't speak...
What could the problem be?
+1
Answered
vhostSwfobject is null
In the line of your JavaScript
vhostSwfobject.embedSWF(url, vhssFlashDiv, width, height, flashVersionStr, expressInstallUrl, vhostFlashvars, vhostFlashParams, vhostFlashAttributes);
the variable vhostSwfobject is null. What might cause that, and how can I fix it?
This is happening on IE10. I was able to get a simple test program working in my environment. I get this error when attempting to integrate with my existing website.
vhostSwfobject.embedSWF(url, vhssFlashDiv, width, height, flashVersionStr, expressInstallUrl, vhostFlashvars, vhostFlashParams, vhostFlashAttributes);
the variable vhostSwfobject is null. What might cause that, and how can I fix it?
This is happening on IE10. I was able to get a simple test program working in my environment. I get this error when attempting to integrate with my existing website.
+1
Answered
my senses disappear
i have a problem i can not find my character i edit for 15 day in my control panel in sitepal
how i can find them.they are still on my web http://royal-academy.net/epeer.html
how i can find them.they are still on my web http://royal-academy.net/epeer.html
+1
Answered
need help
hello i think i bought a gold plan for a month . i would like to be in contact with an employee , i have few questions
thanks, daniel
thanks, daniel
+1
Answered
Does your TTS program have "Highlight" function?
1. I plant to make an education website which will read English sentences to children. What I want is a TTS with "Highlight" function so that children can distinguish what is being read by TTS from what are not being read. I mean that the sentence which is being read should be highlighted so that children can easily distinguish the sentence from the others. Does your TTS program have "Highlight" function?
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