Dondon -

You define "licensed domains" in your "Account Info" section (after logging into your account select Account Info from the main menu)

You need to add any domain that you want your AI implementation to work on - for example - www.takibari.com
There is no need to add the path. Only the domain name.
Yes - you can use ip addresses, this may make sense for testing, if you need to access the site by typing an ip address into the browser address bar.
but is not necessary past the development stage - as end users will never access your site via an ip address.

btw - for the benefit of others reading this - specifying a licensed domain is only required if one is using dynamic TTS audio.

Regards
Gil

If you have setup the domain as a "licensed domain" under your "Account Info" page - then you should be all set.

From your description it sounds like you did what you should have done.

Can you post a link to the page where we can view the problem?
We will look into it and advise further.
Regards
Gil
SitePal Team

Paul -
We appreciate your interest and totally understand the value of having this capability. We are looking at adding offline playback in PowerPoint in the future.

For the moment - if you must use the PowerPoint presentation offline - I can suggest a workaround -
capture each SitePal scene as a video, save it locally (mp4 format would probably be best), and import it to Powerpoint.
This will not require Internet connection for playback.

To capture & generate the videos, you could use any number of available utilities. We also have a built in "Video Export" tool in SitePal which generates a video of a Scene.

If you send a note to support@oddcast.com - and identify your account, we will add the video export feature to your account at no extra cost.

Hope this helps,
Gil
SitePal Team

Dear Tiago -

I believe the problem is that you copied our example to your page, but did not replace our embed code with yours.
Consequently - your page is loading the example from our API Demo account.

If you configured the domain in your own account, then as soon as you swap in your own embed code it should start working.

Hope this helps!
Gil
SitePal Team

Hi Jazon,
SitePal transcodes your uploaded background to an internal format & size to optimize bandwidth use on playback.
We have recently looked at tweaking this mechanism to improve the visual quality when the scene is displayed larger. An update will be implemented in the coming weeks.
Regards
Gil

It sounds like your computer may be blocking the streaming content. I know that flashplayer sets this as a default to protect users from malicious attacks. If you go to http://www.macromedia.com/support/doc... and you should be able to lower security and make these interactions viewable.

Mark -

Glad to hear it.
Apparently Adobe have now isolated the problem - it only happens to a small subset of IE9 users - which is why they had not known about it.
For those users they recommend downgrading to the previous verstion of Flash.

I expect that this will be fixed with the next Flash update.
Regards
Gil

Hi Cynthia,

That's a good question. When you are logged in and editing your SitePal scene (when you are viewing the editor), take a look at Step 5 (Players).

In the Players step, you can choose from dozens of different players, which include controls, such as Play/ Pause, Mute, and Volume level. The players come in many shapes and sizes, but most of them have the same controls.

Note - after selecting the player, you can go to the Display Settings tab (up top) to customize the look of your player. Hope that helps!