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Answered

What is the Lead Generator feature?

Eva 14 years ago updated 14 years ago 1
features faq player lead generator leads
Answer
Eva 14 years ago
SitePal’s Lead Generator allows SitePal speaking character (rather, the players) to collect contact information from web site visitors - information such as name, phone number, and email address. The information is emailed to the SitePal customer in real time, and collected in a report. No programming is required to use this feature. This feature is available to Silver accounts and higher.
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Answered

How can I remove the navigation bar

Julian Hamm 14 years ago in SitePal Silver updated by Akhil 14 years ago 1
How can I remove the big grey drag bar with the close button at the top of my character?
close button navigation bar
Answer
Akhil 14 years ago
Hi Julian,

On the Overlay Embedding Publish screen there is an option in 'Step 3:Options' that allow you to remove the drag bar from the scene. Uncheck the 'Add drag bar' check-box to remove the drag bar from the scene.
Please let me know if you have any further questions.

Regards,
Akhil
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Answered

Can I use my avatar other languages to speak on, or it works only in english?

Michel Lebell 11 years ago updated by Gil 11 years ago 3
For exaple Hungarian.
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Answered

How to loop audio file continuously?

Van Taylor 12 years ago updated by Gil 12 years ago 3
Looping the Audio file. I selected "play on load", "unlimited", and "per session" options. My file only plays once and does not loop continuously. What am I doing wrong?
Answer
Gil 12 years ago
Your doing everything right! :-)
The feature was not designed to play the audio in a loop.
As the SitePal character delivers human speech - it is designed to mimic human behavior.
People don't often say the same thing repeatedly (when sober :-))

Perhaps if you explained what you are trying to accomplish & your reasoning - I might be able to help.

The "unlimited" "per session" means - that the SitePal Scene will play whenever the page is loaded, even if it is loaded again within the same session.
So for example, if a user visits your home page where SitePal is embedded, then goes to another page on your site, then navigates back to the home page, the Scene will play again.
If you set the playback limit to "once per session" - it will not play again.

Hope this clarifies some
Gil
SitePal Team
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Fixed

Export to Excel function, not working

Alexander Pardo 13 years ago updated by Jesse 13 years ago 1
Hello:

The 'export to excel' function, is not working.
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Fixed

JSON is not defined

Luis Salas 14 years ago updated by Daniel Doak 14 years ago 4
I'm obtaining a runtime error "JSON is not defined" from Explorer 7.0 when accesing any scene. Does anybody know what means that?
Answer
Gil 14 years ago
Luis -
Were you able to resolve the problem? If you post a link to the page we could look at it and advise. The issue is most likely unrelated to SitePal.
Regards
Gil
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Answered

Can't access our gold AIML account, it always goes to our old expired platinum AIML account

Jed Diaz 13 years ago updated by Gil 13 years ago 1
Hi Sitepal, before we have a Platinum account, but it expired, along with our scenes and AIML created on that account. But, we were given a new account, a Gold account with new scenes. The problem is, we can't access our Gold AIML admin area, it always goes to our expired Platinum AIML admin area, we already used the top drop down option to toggle between accounts but it still goes to our old expired Platinum AIML.

Thanks.
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Answered

How to change the "mood" of my character in the middle of the scene ?

christianroy ca 13 years ago in SitePal Silver updated by Gil 13 years ago 1
Hi,

I see that I can change the mood of my Character (from Sad to Angry to Disgust, etc.) but I don't see how to change that mood in the middle of the scene or when He says a specific sentence. Is that possible ?

I am looking the in the SSML but can't find the function to change that.

Thanks.
character mood ssml
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Answered

Quicktime Playback Issue

David Dewey 11 years ago updated 11 years ago 2
The Avatars we create using TTS API don't perform correctly on an iPad. They display as a quicktime video which is fine however when it is played the avatar appears to stall and there is no audio. Could you help us identify what the problem may be?
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Answered

Is there a way to have more than one account manager?

Carter Maysilles 13 years ago in SitePal Gold updated by Gil 13 years ago 1
Another department in our company wants to use one of our scenes for a presentation, but we are worried about opening up ALL of our scenes to them. Is there a way to assign a "scene manager" to a specific scene, and give them a different login?
multiple account managers