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Completed

Controlling starting volume on scene playback.

Richard Faller 14 years ago updated by Gil 14 years ago 8
I have had this problem for some time now. Some of my visitors have contacted me say that the voice is to loud when they enter my site. I am looking for away to cut the volume down on start up. I was hoping by now that site pal would have a button somewhere when you put the audio in to adjust the volume. Lets say soft, medium and load to choose from.

I am thinking that people are clicking the back button when they get on my site because of this. That clearly is not good. I have been a customer for around 5 years. I hope that it will be another 5.

Thank you
Richard Faller
http://bbtjerky.com
default loud settings start-up volume
Answer
Gil 14 years ago
Richard -
Your observation is correct. The default volume is in fact set to 100% (and not 50% as I indicated).
To allow you the flexibility you are looking for, we will be introducing a new scene setting "default volume" which will allow you to set the default volume for your Scene. This implementation has been placed on our development schedule - it will be several weeks before it is available.
For an immediate solution, you can use the Javascript code noted above.
Regards,
Gil
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Answered

What does a SitePal account include?

Eva 14 years ago updated 14 years ago 1
features faq gold packages bronze comparison silver
Answer
Eva 14 years ago
It depends on your package. SitePal currently offers several account packages:
Bronze: the most basic SitePal account. SitePal Bronze includes most features, such as all base models (60+), all backgrounds (250+), up to 2 domains, and more. Bronze does not include SitePal’s text-to-speech function.
Silver: As one of the more popular packages, SitePal Silver includes Bronze's features, as well as more audio streams, Photoface model creation, Text-to-Speech, SitePal’s functional players, the ability to publish scenes to eBay auctions, and more.
Gold: Probably the most popular SitePal account, SitePal Gold includes all of Silver's features, as well as even more audio streams, access to the Artificial Intelligence technology feature, full API support, Flash integration, the ability to remove SitePal branding, and more.
Platinum: This is SitePal’s highest-tier package available on our website. SitePal Platinum includes all Gold features, as well as more audio streams, access to all base and specialty models (250+), unlimited domains, server API, advanced asset management, and more.

If you are looking for even more advanced features, you may contact our sales team.

For an in-depth comparison of SitePal packages you can visit our packages page.
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Answered

AI not responding

William 13 years ago in SitePal Gold updated by Emiliano De Laurentiis 10 years ago 1
After compiling and publishing live the bot, I created a scene using the AI audio, but nothing happens when I publish. The avatar will greet me, but when I type in a question, nothing. No response. In preview mode, it works fine. But in live mode, does not work.

Whats the problem?
Answer
Gil 13 years ago
William -
It is very likely this is due to a "licensed domain" issue.

For your protection (to avoid TTS stream theft) - you need to define a "licensed domain" - which should match the domain under which your page loads.
i.e. www.yourcompany.com

You define the domain under "Account Info".
Hope this helps - let me know if this does not solve the problem.
Regards

Gil
SitePal Team
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Answered

setSpeechMovement appears to be missing

Mark Century 12 years ago in SitePal Studio updated by Gil 12 years ago 2
The API function "setSpeechMovement(Amplitude), which controls the degree of head movements during speech for 3D Avatars crashes when called. The call crashes when the SitePal Javascript attempts to relay the call saying that the function does not exist for this object.

I am using this with a 3D model (verified by called Is3D). Is this function no longer supported?
Answer
Gil 12 years ago
Mark,

We identified a problem with this function. The team is on it - and it will be fixed in the next few days.

Thanks for letting us know.

Regards
Gil
SitePal Team
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Fixed

How do I send phonetic representations directly?

Horia 12 years ago updated by Gil 12 years ago 2
I need to create a phonetic tutor and it requires word fragments which can't be specified using plain English.

I tracked one of your voices to NeoSpeech and they document ( http://bit.ly/UTNmzt ) a phonetic API to the voice.

Using < vtml_phoneme> they specify phonetic representations to pe spoken, directly.

How do I use this feature in SitePal?
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Answered

I can't keep my avatar in place

Jim Cook 14 years ago updated by Gil 14 years ago 4
My avatars are (suppose to be) confined to a small html box. This week my avatars are placing themselves into the upper left corner of my browser screen outside the html box they are suppose to be in. This is only happening on my machine. On other machines in our office, the avatars are in in the box they are suppose to be in. Any ideas??
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Answered

Can localhost be added to the domain list?

Michael Flynn 13 years ago updated by Gil 12 years ago 4
I keep getting The scene is embedded on a domain that is not enabled in your account, but I added my localhost host url to the domain list.
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Under review

How can feed the avatar with an RSS feed?

valsassina tv 14 years ago in SitePal Gold updated 14 years ago 4
rss feed
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Answered

saving created tts files to local computer

Eric 14 years ago in SitePal Platinum updated by Gil 14 years ago 1
can the audio files created on sitepal be downloaded to my local computer?
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Answered

Deleted Audios still playing

John 13 years ago updated by Jesse 13 years ago 1
I have embedded scenes & audios into a Moodle LMS installation which is working very well except sometimes for no reason, it starts playing an old audio that was deleted a long time ago. It is a man’s voice, I now only use Julie (US) voice. If you open the scene MP1001, the same voice plays even though it is not any of the live recorded ones. Please Help!
audio