Safari Browser | Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
We're getting this issue only on the safari browser
Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
The user already interacted with DOM. Also, we've disabled scene controls like play and pause. How can we fix it
Sitepal Avatar Dynamic Dimension
I have embedded sitepal into my project Website. However, I have issues when I try to resize my browser window and the sitepal avatar dimensions remain the same, causing it to overlay/underlay with other elements in the webpage. Can you please point me towards the right direction to solve / Workaround this issue?
Thanks in advance!
Sitepal Avatar Dynamic Dimension
I have embedded sitepal into my project Website. However, I have issues when I try to resize my browser window and the sitepal avatar dimensions remain the same, causing it to overlay/underlay with other elements in the webpage. Can you please point me towards the right direction to solve / Workaround this issue?
Thanks in advance!
Thank you!
Big, big shoutout to Gil, Pranjal and the rest of the team for providing exceptional service and problem-solving to assist me with my project. I would definitely recommend SitePal to others. Thank you again!
Got this error after call sayText() "SitePal3DJS_R.js:60 GET http://cache.oddcast.com/tts/gen.php?EID=3&LID=1&VID=3&TXT=%2C%20in%20paris&IS_UTF8=1&EXT=mp3&FNAME=&ACC=5883747&API=&SESSION=&CS=9ffa642912606cdf9ed0800e03e57368&ID3ONLY=1 503 (The server is te
Got this error from the console log after call sayText() "GET http://cache.oddcast.com/tts/gen.php?EID=3&LID=1&VID=3&TXT=%2C%20in%20paris&IS_UTF8=1&EXT=mp3&FNAME=&ACC=5883747&API=&SESSION=&CS=9ffa642912606cdf9ed0800e03e57368&ID3ONLY=1 503 (The server is temporarily unable to fulfill the request. OK to re-resubmit.)". Is there a callback function to handle this error?
There may have been a momentary problem, but we are not aware of any recent downtime that may explain this.
We will investigate further.
Do you still see a problem on your website?
If you do - please send a note to support@sitepal.com & include the link to your page where the problem can be seen, and we will advise asap.
btw - the URL you listed works for me (you need to remove the ID3Only param to get the audio) - see -
Regards,
Gil
The SitePal Team
Hi Eric -
Yes there is, on the SitePal support page:
Here is a direct link to the example:
https://sitepal.com/api/examples/react/index.html
And a direct link to the accompanying documentation, please review:
https://sitepal.com/docs/Embed_SitePal_in_JS_Frameworks.pdf
Hope this helps, lmk if any questions.
Regards,
Gil
Only 3 avatars I'm able to upload on a website
On the website www.ttsdemo.com I'm able to upload only 3 avatars: the man and woman in cartoon style, the two dogs and the seal (female) and polar bear (male) avatar. The other avatars, that until a few days ago I was able to upload, are still with the loading logo going and going. I'm not longer able to see the other avatars apart from the 3 I've cited
The problem has been resolved.
Thanks again for reporting the issue.
Regards,
Gil
Add a text below under all virtual assistant?
Can we add a text below under all virtual assistants like: “Start Here. Click above to Play” ?
Customer support service by UserEcho
