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Answer
Gil Sideman 2 years ago


There may have been a momentary problem, but we are not aware of any recent downtime that may explain this. 

We will investigate further.

Do you still see a problem on your website?

If you do - please send a note to support@sitepal.com & include the link to your page where the problem can be seen, and we will advise asap.

btw - the URL you listed works for me (you need to remove the ID3Only param to get the audio) - see - 

https://cache.oddcast.com/tts/gen.php?EID=3&LID=1&VID=3&TXT=%2C%20in%20paris&IS_UTF8=1&EXT=mp3&FNAME=&ACC=5883747&API=&SESSION=&CS=9ffa642912606cdf9ed0800e03e57368

Regards,

Gil

The SitePal Team

0
Answered

Is there an example to call sayText() js function from react component?

Eric Xiao 2 years ago in SitePal Gold updated 2 years ago 9
Answer
Gil Sideman 2 years ago

Hi Eric - 


Yes there is, on the SitePal support page:

www.sitepal.com/support

Here is a direct link to the example:

https://sitepal.com/api/examples/react/index.html


And a direct link to the accompanying documentation, please review:

https://sitepal.com/docs/Embed_SitePal_in_JS_Frameworks.pdf


Hope this helps, lmk if any questions.

Regards,

Gil

0
Fixed

Only 3 avatars I'm able to upload on a website

Emanuele Sgarra 2 years ago updated by Gil Sideman 2 years ago 3

On the website www.ttsdemo.com I'm able to upload only 3 avatars: the man and woman in cartoon style, the two dogs and the seal (female) and polar bear (male) avatar. The other avatars, that until a few days ago I was able to upload, are still with the loading logo going and going. I'm not longer able to see the other avatars apart from the 3 I've cited

Answer
Gil Sideman 2 years ago

The problem has been resolved. 

Thanks again for reporting the issue.

Regards,

Gil

0

Add a text below under all virtual assistant?

bipin karmacharya 2 years ago 0

Can we add a text below under all virtual assistants like: “Start Here. Click above to Play” ?

0
Answered

How do I save my audio to my selected avatar?

Phil 2 years ago in SitePal Bronze updated by Gil Sideman 2 years ago 2

I produced my audio message and saved it. When I go to my selected avatar, their is no message. What step am I missing?

0

Structure Elements "BREAK", occasionally not working

Paolo Segat 2 years ago in SitePal Platinum 0

Dear SitePal,

we use the structure element "BREAK" to insert a custom pause for the avatar.

Normally, the BREAK working properly with the sintaxt:  BREAK time="1000ms" (in HTML tag).

Occasionally, with the same sintaxt, the avatar reads the "milliseconds" without a pause.


Do you know this problem?

How can we resolve it?


I'm looking forward for your kindly reply.

Kind regards,


Paolo

0
Answered

al resfrecar o actualizar la pagina web no carga la ecena

yohan_21_ 3 years ago in SitePal Silver updated by Gil Sideman 3 years ago 4

enla consola del navegador me muestra este error: Audio Requires User Input NotAllowedError: play() failed because the user didn't interact with the document first. https://goo.gl/xX8pDDError!!!

0
Answered

Anchor the avatar to the bottom of the page?

WHDSOLUTIONS 3 years ago in SitePal Silver updated 3 years ago 3

Is there a way to add the avatar to the bottom of the page but still be visible when scrolling - like every other talking avatar on websites? We are using Self Hosted WordPress http://youngentrepreneurs.education/

Answer
Gil Sideman 3 years ago

Hello!

You can do so with our Full Body avatars.

Select a one of our Full Body avatars - and in the Publish options, select "Embed in Webpage" then you will see the "overlay" option. Select that option to anchor your character to bottom left or bottom right.

Hope this helps,

Gil

The SitePal Team

0
Answered

speak letters one by one

Shubham Kashikar 3 years ago in SitePal Studio updated by Gil Sideman 3 years ago 2

In sayText(), is there a way in which will some letters one by one and not as a word. Ex IT is pronounced similar to it.

Answer
Gil Sideman 3 years ago

It depends first and foremost on the voice you select.

For example, engine 7 and engine 3 voices will interpret IT in a sentence in the expected way. 

Try this sentence -

      I asked IT for assistance.

( btw - a convenient place to test is our demo - www.ttsdemo.com  )

and go through the available English voices.

If the voice you prefer to use does not pronounce it the way you expect, you can always turn to phonetic spelling.

In this case - separate the letters - 

      I asked I T for assistance.


Hope this helps,

Gil

The SitePal Team

0
Fixed

scenes are not working. If I fix one scene the others stop working. PLease advise. Also embed HTML codes don't work on Wix.

karimamuhammad 3 years ago in SitePal Silver updated by Gil Sideman 3 years ago 4

I only have 4 scenes, and they don't work well together. I use the scenes to explain pages on my site, but they will not load properly. Only one has sound, two have motion only, and one will not play at all. I had to use an embedded link instead of HTML code because the codes don't work. Please advise. 

Answer
Gil Sideman 3 years ago

Hi Jon - 
I believe the issue you reported (you had also sent a note to support) has been resolved.

Please let us know if any further problem.

Best,

Gil

ps. 

For the record - the above issue reported by karimamuhammad - was also (separately) resolved last week.