Hello!
This problem was fixed yesterday. Please try again now & if you still see a problem please send us a note to support@sitepal.com.
Regards,
Gil
The SitePal Team
SitePal avatar is not responsive while it is zoomed in and Zoomed out in browser
Hello Team my concern regarding the site pal avatar is , even after making SitePal avatar responsive while zooming in and zooming out the avatar is non responsive . It would be great if i get any reply on this query
Hello Tejashwini,
This issue has been identified and fixed. We've verified the fix on your own test page.
Please clear your browser cache before checking.
Thanks for your patience.
Regards,
Gil
How to Locate my Library?
Earlier this week I made a Spokesperson complete with text to speech. The link I copied takes me to her. I emailed tech support and they shared a screen shot that's she is there. I can't locate my library to find her.
Hello!
To locate your character library:
Select the Models tab in the editor - and then "my library".
Hope this helps,
Regards
Gil
Multiple sayText() instructions are not queued even when interruptMode is turned off
Multiple sayText() or sayAudio() calls to sitepal are not queued, and the last audio starts playing.
We have the interrupt mode disabled using the setStatus() call.
We have verified that the issue is at Sitepal's end. For quick demonstration, try it here on your API example for Enable/Disable playback queuing.
https://www.sitepal.com/api/examples/setstatus.html
Sami -
A fix has been deployed for this problem.
Please take a look (you may need to clear your browser cache)
Thanks for alerting us.
Gil
Error when upload custom loader
I'm try to upload my custom loader,
but i get back from backend an error with invalid column when saving to DB.
Hello!
This issue has been fixed & verified. Apologies for the inconvenience.
Please try again to upload your custom loader & let us know if any problem is encountered.
Best regards,
Gil
The SitePal Team
say function to avatar
Hello,
I'm try to send an method to the scene, but JS say me is not a function.
This is an example: https://jsfiddle.net/moku23/05ycdsvr/5/
Hello!
There is no function called say me or sayme or say.
There are three main speech functions that you should become familiar with -
1. sayAudio - to speak previously uploaded or recorded audios
2. sayText - for realtime Text-to-Speech audio
3. sayAI - for user interaction with your SitePal Bot (or 3rd party bot)
To become more familiiar with using our API I recommend reading the introduction section in our Client API reference document on our support page.
Here is a direct link -
https://www.sitepal.com/docs/vhost_API_Reference.pdf
On our support page - www.sitepal.com/support - you will also find links to dozens of technical examples demonstrating how to use our API. Please peruse those examples, and feel free to copy their source code to your own page to get started.
Regarding the test page you shared above - In your page you are trying to call the function saySilent (please look un in the reference doc what it does). But it will not work before your character has loaded.
You should use the callback function vh_sceneLoaded to find out when it is safe to call the API.
Finally, if you have specific questions - please send us a note to support@sitepal.com - and we will be happy to look into and advise.
I hope this helps,
Gil
ps. great character!
inserting scene into mac powerpoint
How do I insert a scene into powerpoint for mac? I cannot find the sitepal plugin and other plug ins do not work
Safari Browser | Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
We're getting this issue only on the safari browser
Audio Requires User Input NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.Error!!!
The user already interacted with DOM. Also, we've disabled scene controls like play and pause. How can we fix it
Sitepal Avatar Dynamic Dimension
I have embedded sitepal into my project Website. However, I have issues when I try to resize my browser window and the sitepal avatar dimensions remain the same, causing it to overlay/underlay with other elements in the webpage. Can you please point me towards the right direction to solve / Workaround this issue?
Thanks in advance!
Customer support service by UserEcho
