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0
Answered

Anchor the avatar to the bottom of the page?

WHDSOLUTIONS 4 years ago in SitePal Silver updated 4 years ago 3

Is there a way to add the avatar to the bottom of the page but still be visible when scrolling - like every other talking avatar on websites? We are using Self Hosted WordPress http://youngentrepreneurs.education/

Answer
Gil Sideman 4 years ago

Hello!

You can do so with our Full Body avatars.

Select a one of our Full Body avatars - and in the Publish options, select "Embed in Webpage" then you will see the "overlay" option. Select that option to anchor your character to bottom left or bottom right.

Hope this helps,

Gil

The SitePal Team

0
Answered

speak letters one by one

Shubham Kashikar 4 years ago in SitePal Studio updated by Gil Sideman 4 years ago 2

In sayText(), is there a way in which will some letters one by one and not as a word. Ex IT is pronounced similar to it.

Answer
Gil Sideman 4 years ago

It depends first and foremost on the voice you select.

For example, engine 7 and engine 3 voices will interpret IT in a sentence in the expected way. 

Try this sentence -

      I asked IT for assistance.

( btw - a convenient place to test is our demo - www.ttsdemo.com  )

and go through the available English voices.

If the voice you prefer to use does not pronounce it the way you expect, you can always turn to phonetic spelling.

In this case - separate the letters - 

      I asked I T for assistance.


Hope this helps,

Gil

The SitePal Team

0
Fixed

scenes are not working. If I fix one scene the others stop working. PLease advise. Also embed HTML codes don't work on Wix.

karimamuhammad 4 years ago in SitePal Silver updated by Gil Sideman 4 years ago 4

I only have 4 scenes, and they don't work well together. I use the scenes to explain pages on my site, but they will not load properly. Only one has sound, two have motion only, and one will not play at all. I had to use an embedded link instead of HTML code because the codes don't work. Please advise. 

Answer
Gil Sideman 4 years ago

Hi Jon - 
I believe the issue you reported (you had also sent a note to support) has been resolved.

Please let us know if any further problem.

Best,

Gil

ps. 

For the record - the above issue reported by karimamuhammad - was also (separately) resolved last week.

0
Completed

Receiving talkstarted event only once

skashika 4 years ago in SitePal Platinum updated by Gil Sideman 4 years ago 2

Receiving vh-talkStarted event on once. 

Answer
Gil Sideman 4 years ago

Hello!

The talkStarted event should be received only once - when your character starts talking.


If several audios are spoken in sequence, the talkStarted should be received at the start, and talkEnded at the end.

For each audio in the sequence you should receive an audioStarted and audioEnded event.

Here is a relevant technical example that demonstrates this - 

http://www.oddcast.com/support1/syc_classic.html


If you think there is a problem in your implementation - please post a link to your page where the problem can be seen and we will take a look and advise. Or - send a note to support@sitepal.com with the relevant information.


Hope this helps,

Gil

The SitePal Tam

0
Not a bug

AC_VHost_Embed distroys entire DOM when called

Sashi 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 5

I am using Angular 11.   I have a <DIV> with a "onclick" event handler, which calls AC_VHost_Embed()".   When the div is clicked on, the Avatar appears, but ALL THE DOM elements (previoiusly rendered) are removed.   

Answer
Gil Sideman 4 years ago

Sashi - 

Our support team should have gotten back to you with a solution and code example.

I hope the issue is clarified and resolved.


Best,

Gil

ps. The same code example and documentation will be made available on our support page in the next few days.

0
Under review

Unable to login after changing email

Ben Ng 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 1

Hi,

I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.


Ben

Answer
Gil Sideman 4 years ago

I assume you are referring to Video Generation minutes. 

Platinum plan comes with 12 hrs (720 min). 

If you need more you can purchase for $199.50 / 60 min.

To purchase - send a note to sales@sitepal.com.

Hope this helps,

Gil

The SitePal Team

0
Not a bug

Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.sitepal.com

ajaysamgir 4 years ago in SitePal Gold updated 4 years ago 2

I have html page locally, where i want embed the persona character with Audio message. but I am getting CORB error while opening local file in browser.

I tried with embeded code as well as link

Answer
Gil Sideman 4 years ago

Hello! 

The page must be loaded from a web server. If you are developing locally, a local web server is fine. Many developers use Apache - I'd recommend that but many other options.

Hope this is helpful

Best regards,

Gil

The SitePal Team

0
Answered

My account Expire

Illia Horenko 4 years ago updated 4 years ago 4

Hi, Mr.Gil

Happy New Year!

I asked you about the 60 bit per rate video generation.

You said me that if your team couldn't make this video until this month, you would refund my money.

Sorry, but please let me know your development state.

Regards.

Answer
Gil Sideman 4 years ago

Hello Illia - 


Regretfully the video generation implementation cannot generate 60 fps at present.


The solution to enable 60 fps requires some re-engineering & is not available at present.

We're ready to cancel your subscription & provide a refund if that is your preference.

Please send a note to support@sitepal.com - with a link to this thread - and we will take care of it for you.

All the best,

Gil


0
Answered

Multiple avatars independently on one page ?

Frank E 4 years ago updated by Gil Sideman 4 years ago 5

Hello,

I would like to use multiple avatars on one page and control them individually using the API, is that a problem ? Is there maybe an example for this ?

Thanks so much,

Frank

Answer
Gil Sideman 4 years ago

Hello Frank!

This is entirely doable, and we have two examples on the support pages that showcase exactly that - 

On the advanced examples page - look for "SitePal Conversation":

http://www.oddcast.com/support1/cookbook.html

However - I would advise you to wait for about a week, as we are just about to release an update which would greatly simplify api access to multiple characters on the page.

In the examples noted above - we demonstrate how to control each character via the API. This is accomplished by loading each character into its own iframe, which enables the characters to be individually addressed / called.

Needless to say this makes page design and maintenance a bit more cumbersome than it otherwise would be.

In the upcoming update, we add new built in addressing capabilities to the API - which will make it possible to embed your characters into the same page, without using an individual iframe for each, and access each of them individually via the API.

When we launch this update, we will provide new examples that demonstrate the new method.

Hope this helps,

Gil

The SitePal Team