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Under review

again, it isn't work

위멘토 2 years ago in SitePal Platinum • updated by Gil Sideman 2 years ago 1

hello, i think oddcast have some problems again. we offer English program our users. so our program is very important playing TTS. so please be stabilized. and fix quickly


What happened to the voice of James?

Daniel 2 years ago • updated by Gil Sideman 1 year ago 8

The voice of James is different. I have a meeting this week on friday and they want the old voice of James. Please help!?

Gil Sideman 1 year ago

Hi Daniel -

The voice has been restored.

Hope this helps with meeting tomorrow.



Under review

attach the avatar to a specific dom element into js

Giovanni Casella 2 years ago • updated by Gil Sideman 2 years ago 1

I would like to pass to the function

AC_VHost_Embed(.....) the id of a specific div (or the dom element) where the flash object should be included.

I am trying to include the avatar into an angularJS application and I would like to create a directive. The problem is that if I try to execute AC_VHost_Embed(.....) into my js code (nto embedded in the html) I can't see my own page but I see only the avatar. Looking at you code I have seen that you attach the avatar to the document object.

There is any chance to do this?

Under review

vh_sceneLoaded of Full body TTS model

Dom 2 years ago • updated 2 years ago 2

We are a Gold license user. I emailed this question to SUPPORT@SITEPAL.COM for a week but I still haven't heard from SitePal. Therefore, I post it here in this forum.

We created a Full body TTS model. We didn't assign any audio clip to it because we will call the "sayText" function later. However, we found that when the model is loaded in our webpage, sometimes the “vh_sceneLoaded” function is triggered, sometimes it is not. We are using Chrome 48.0.2564.116 m.

Here are the HTML and js we tested on:



<script language="JavaScript" type="text/javascript">

function vh_sceneLoaded(){




<script language="JavaScript" type="text/javascript" src=""></script>



Could you kindly advise?




Lenin Javier Vergara Moran 2 years ago • updated by Sumit B 2 years ago 1

you are liar, i got the 15 days of free trial, and my bank send me message that you took money for one month? what is happening, and i can go inside my account because you didn't send me the password. i need my money back


TTS not working. Am platinum

car 3 years ago in SitePal Platinum • updated by Gil Sideman 3 years ago 3
Why am I unable to save a TTS file? Bought the platinum pack yet its not working,
Under review

FAQ character does not work

Jo Tummers 2 years ago in SitePal Silver • updated by Gil Sideman 2 years ago 1

I added a character which answers FAQ's. Unfortunately, the character does not load at all. This is the page where the problem occurs: I used the code that is meant for a site with a certificate (https://).

Under review

Cancel my trial

Rob Hadley 2 years ago • updated by Gil Sideman 2 years ago 1

First of all, if you do not offer phone support you mark yourself out as a scam. Is that the image you wish people to have of Sitepal?

After requesting support and not getting it I'd like to cancel my trial. You do not include anywhere on your site how to cancel the trial. Gues you really are scamming people!


2 Avatars in the same scenario

alejandro estrada gómez 2 years ago 0

I am trying to add and handle two different avatars with dynamicText-to-Speech in the same scenario.
Is that possible?

Thank you

Under review


Vladimir Zharinov 3 years ago in SitePal Gold • updated by Sumit B 3 years ago 1
I do not see that support answer my questions or do support. Is that normal behavior or I miss smth?