SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
0
Completed

can my site visitors access my account to change the avatar

mrssrwright 4 years ago in SitePal Gold updated by Gil Sideman 4 years ago 2
Answer
Gil Sideman 4 years ago

No.  Only you can modify/update your speaking character and what it says, by logging into your SitePal account. 

Once you make changes to a SitePal Scene in your account, these changes will be immediately reflected on your web pages everywhere that Scene is embedded. 

Of course, if you want to enable users to select their avatars and enter text or audio for the avatar to speak, that's possible to do with our APIs. Depending on what you want to do, it may require the Enterprise API (which requires the Platinum plan).

If that's what you are looking for, it might be helpful to discuss/advise - please reach out to sales@sitepal.com.


Best regards,

Gil

0
Under review

TTS API stalls after a number of interactions, but not when running on localhost

jheno 4 years ago in SitePal Silver updated by Gil Sideman 4 years ago 2

Hi, We are building a chat application with a SitePal Avatar. The avatar (embedded into html running in a mobile webview) processes a sizeable number of dynamic TTS requests. When the html is hosted on localhost, this works perfectly. However, when deploying to a web server, the TTS functionality stalls after around a minute (or perhaps a certain number of utterances). How can we remove this limitation?

0
Answered

Can I download video via my site?

Michael 4 years ago updated by Gil Sideman 4 years ago 2

Hi,

I read that I can download the talking avatar video from your site.

Now I am going to do this on my site.

So I have one question.

My plan:

1. I input my sentence on my site.

2. Then the embedded avatar will talk with these sentences.

3. I download this talking avatar as the video.

Sorry, but can Is this possible?

If possible, could you show me any demo?

I think you can answer via this community or my mail.

Greeting.

Answer
Gil Sideman 4 years ago

Hello Michael!

We can implement such a solution for you. It will be a custom implementation.

If you are interested - please send a note to support@sitepal.com and ask that it be forwarded to me.

Best regards,

Gil

0
Answered

Can someone tell me what name shows on the statement when you pay?

KPC 4 years ago in SitePal Platinum updated 4 years ago 2

Just trying to figure out what name will show on my credit card statement when we are billed after the free trial.

Answer
Gil Sideman 4 years ago

It is displayed as - 

SITEPAL 2123756290 NY

Regards,

Gil

The SitePal Team

0

Content-Type,Content-Disposition,Content-ID,X-Attachment ???

Victory123 5 years ago 0

Thank you for the result of your efforts.

But I can't use your result because I don't know how to use these Content-Type,Content-Disposition,Content-ID,X-Attachment.

Sorry but please let me know.

I am waiting for your reply.

Best Regards.

0
Completed

Please help me to meet Support.

Victory123 5 years ago in SitePal Gold updated 5 years ago 5

Hello

I made the account yesterday.

I have a special order.

So I need to support the team's help.

I also wrote the message to support@sitepal.com yesterday.

but they don't respond.

Please help me to meet the support Team.

want to cooperate with you in the long term.

That is, I need to support the team's help continuously.

could you let me know the support team's phone number?

thanks.

0
Answered

I can't download video

Vitaliy Vozniy 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 4

I have made the talking Avatar in my domain using sayText() function.

My account is Gold Annual. But I can 't download video. (say text() function is running well.)

what is the reason?

Account ID: 7505587

domain: www.talkinghead.nextologies.com 

Please let me know here(community).

sorry, but let's discuss via this community.

Warmest regards.


Answer
Gil Sideman 5 years ago

Hi Vitaliy - 


You implemented a nice technical example for using sayText - but for this example it was not necessary to assign any audio to the Scene.

For video generation however - it is necessary. If no audio is assigned to your Scene, then no video can be created from it.

Login to your SitePal account, open the editor for the Scene you wish to generate a video from, select audio options, and add an audio to the Scene. It can be recorded audio, or TTS audio - it does not matter which.

Save the Scene - then goto publish the Scene and generate a video from it.

Here's a quick tip: Check out the "Preview" option - next to the "Publish" button in your account.

If you preview your character, and click on the play button - does it speak? If not - that means that no audio is assigned to it.

Hope this helps,

Gil

0
Answered

Impossible video downloading in Annual GOLD Plan

Vitaliy Vozniy 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 3

My account is Annual Gold. (7505587)

embedding is success, now sayText() function is running well.

sorry but, what is a note ?

I am sending you all information.

domain: www.voicenext.space     embedding URL: www.voicenext.space.

do you want username and password ?

If you want , I can send you.

source code:

AC_VHost_Embed(7505587,300,400,'',1,1, 2693458, 0,1,0,'24dfd8e480aa9dfa7689fe6d2c2865e6',0);

function vh_sceneLoaded(){ //event function

singAsong();

}

function singAsong(){

sayText('I am testing',1,1,3);

sayText('I am very glad to see you',1,1,3);

}

  • 1 - "I am testing"
  • 2 - "I am very glad to see you"

Click paly again to hear it again.

Regards


0
Under review

I can't download video.(in annual Gold plan)

Vitaliy Vozniy 5 years ago in SitePal Gold updated by Gil Sideman 5 years ago 4

I upgraded my account as Gold Annual(account ID: 7505587)

domain: www.voicenext.space    (This is also embedding page.)

video downloading fails.

Regards.